Sr. Customer Service Rep - Reno, NV - Affinity Development Group

    Affinity Development Group
    Affinity Development Group Reno, NV

    2 days ago

    Description

    Program Specialist

    Role Overview

    The Program Specialist serves as a liaison between members and dealers for the Auto buying program. This role is responsible for gathering information, researching, communicating, and educating all parties on the program's guidelines.

    Main Responsibilities:

    • Process incoming and outgoing calls accurately and in a timely manner with follow-through.
    • Interact with Members, Dealers (including General Managers and Principals), Sales team, and internal departments via phone and email using business acumen.

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