Pediatric Dermatology Coordinator - New Haven, United States - Fair Haven Community Health Care

Description

Job Description

Fair Haven Community Health Care

FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 140,000 office visits in 19 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is "To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive."

For over 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.

Job purpose

The Pediatric Dermatology Coordinator works to provide comprehensive clinical care and patient scheduling for the Dermatology Primary Care department that is consistent with Fair Haven Community Health Center (FHCHC) policies and mission.

Duties and responsibilities

Reporting to the FHCHC Director of Nursing, the Pediatric Dermatology Coordinator will manage a high volume of incoming calls and faxes and assess the nature and urgency of the inquiry in order to determine assistance and/or direct the callers. Provide support to the Pediatric Dermatologists during clinical sessions. Typical duties include but are not limited to:

• Anticipate the needs of the patient and clinician and prepare patients in an efficient and productive manner for smooth, consistent workflow.
• Prepare patients in advance of seeing the clinician as appropriate based on the visit type, chief complaint and clinician's preference. Selects and lays out medical supplies and maintains medical equipment and inventory of supplies.
• Perform tasks related to patient visits that may include: patient education, documentation of chief complaint, review of medications and allergies, vital signs, initiating preventive health screenings based on the age and sex of the patient, perform point of care lab testing and/or procedures with a clinician order or per standing orders.
• Draw up necessary medications anticipating needs of Dermatologists.
• Assist with administrative tasks as needed for patient care including but not limited to completing patient forms, scheduling patient appointments, and scanning patient information into EPIC, managing prescription refills, prior authorizations, etc.
• Perform other necessary duties as required by FHCHC to achieve the goal of providing excellent primary health care in a medical home.
• Participate in pod functions such as huddles and pod meetings and participate in team and departmental meetings.
• Ensure patient confidentiality and safety.
• Adhere to all health, safety and infection control protocols.
• Provide excellent customer service and culturally competent care.
• Adhere to all FHCHC documentation standards.
• Engage in performance improvement activities and act as an agent of positive change by looking for innovative ways to improve processes and advance clinical excellence.

Qualifications

• Two years of related clinical and clerical work experience, licensed practical nursing degree is required. BLS certification required.
• Demonstrated ability and excellent skills to independently carry out assignments, complete various forms, and utilize appropriate infection control techniques; strong knowledge of medical terminology and relevant procedures and excellent written, electronic and oral communication skills are also required.
• EPIC scheduling/EMR experience preferred, PC Data Entry. Working knowledge of the Microsoft Office Suite specifically Word and Excel, Bilingual English/Spanish is preferred. Requires reliable transportation to commute between FHCHC sites.
• The successful candidate will have a demonstrated ability to work effectively in a team environment; above average critical thinking and problem solving skills and portray a pleasant and respectful attitude when communicating with coworkers, patients, and internal and external clients.

Direction of Others

None

OSHA Status

CATEGORY I Increased Risk Position

Potential exposure to hazardous waste and blood borne pathogens, clinical setting.

Physical requirements

Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records, Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions Manual Dexterity Required: Ability to use a keyboard, telephone.

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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