Quality Assurance Team Lead - Columbus, United States - EssilorLuxottica
Description
GENERAL FUNCTIONThe Quality Assurance Team Lead is responsible for assisting the Quality Supervisors in the achievement of business goals such as quality, productivity, breakage and costs by providing direction to Quality Techs 1 and 2 and in consultation with Production managers and Supervisors.
MAJOR DUTIES AND RESPONSIBILITIESSets work schedules, provides training and coaching, conducts performance evaluations and sets departmental goals and expectations in accordance with the goals of the facility.
Leads in the identification of quality, process, workflow and personnel concerns and works to resolve these quickly according to company policy, practice, and guidelines.
Facilitates team workflow management, workforce scheduling, and team member placement to ensure the department, facility, and organizational goals are met or exceeded.
Utilizing the Quality Managements System and ISO9001 standards - conducts, leads and implements the appropriate process audits; the audits will identify the need for the appropriate containment, corrective, and preventive actions, which minimize or eliminate process deviations and non-conforming product results.
Facilitates data collection, summary and analysis to support problem solving activities that will lead to root cause problem solving, team building strategies, process control methods, and continuous improvement actions in order to meet or exceed the facility key internal and external operating metrics.
Leads personnel and activities associated with Inbound Inspection to ensure timely and accurate receipt, review, and disposition of identified purchased products.
Interviews and plans appropriate training for new team membersInteracts with associates to establish rapport with team members, takes an interest in the individual and their work and obtains knowledge of workplace issues.
Lead team members performance and discipline issues in a timely manner. Evaluates performance expectation plans (30/60/90 days, mid-year, and year-end) with team members to meet individual goals and facility objectives.Communicates business needs, schedule changes, process problems, success stories, etc.
Maintains adherence to company policies, safety standards and good housekeeping practices.
Assumes additional responsibilities and performs special projects as needed or directed.
BASIC QUALIFICATIONSBachelors degree or equivalent experience2+ years supervisory or management experience5+ years experience in Quality ControlProficiency in MS OfficeKnowledge and understanding of Statistical Process Control including trend analysisKnowledge and understanding of Lean Manufacturing principles and conceptsAdvanced problem solving skillsGood knowledge of optical theory and hands-on applicationGood technical knowledge of lab processExcellent Supervisory and leadership skillsExcellent verbal and written communication skillsCompetent in PC skills and the use of statistical informationAbility to work with peers and upper level managementPREFERRED QUALIFICATIONSSix Sigma Green Belt or Black BeltCertified Quality EngineerOptical Training/Certification3+ years optical manufacturing lab experienceISO9001 Lead Auditor Certified#J-18808-Ljbffr