Insurance Account Representative - Tonawanda - Andy Kandola - State Farm Agent

    Andy Kandola - State Farm Agent
    Andy Kandola - State Farm Agent Tonawanda

    13 hours ago

    Default job background
    Full time
    Description

    Job Overview

    Serve as a vital team member at Andy Kandola - State Farm Agent, driving agency success by fostering exceptional customer experiences and supporting office operations.

    Key Responsibilities

    • Develop and maintain strong customer relationships through regular follow-ups and prompt issue resolution.
    • Provide top-notch customer service by responding to inquiries regarding insurance availability, policy changes, claims, and billing clarification in a timely and professional manner.
    • Utilize a customer-centric approach to educate customers about relevant insurance options, promoting informed decision-making.
    • Ensure the office environment is well-organized and equipped to meet customer needs, with a focus on continuous improvement.

    Qualifications

    • Excellent written, verbal, and listening communication skills.
    • Proven experience in customer-facing roles, with a focus on providing exceptional service and support.
    • Ability to work effectively in a team environment, collaborating with others to achieve shared goals.
    • Basic computer proficiency, with experience using Windows applications.
    • Strong problem-solving skills, with a proactive approach to addressing challenges.
    • Able to obtain Property and Casualty License, as well as Life and Health License, to expand product offerings and deepen customer relationships.

    Benefits

    • Paid time off (holidays and personal/sick days).
    • Competitive salary plus commission/bonus structure.
    • Comprehensive health benefits.
    • Ongoing training and development opportunities for growth and advancement within the agency.
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Insurance account representative