- $18-20 per hour
- Respond to customer inquiries via email and chat in a timely and professional manner
- Provide customers with product information, pricing, and availability
- Process orders and returns in an accurate and efficient manner
- Resolve warranty and customer issues with a high level of customer satisfaction
- Collaborate with other departments to ensure customer needs are being met
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Comfortable using various computer programs and systems
- Previous customer service experience preferred, but not required
- Availability to work part-time seasonal hours, including weekends and holidays
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Seasonal Customer Experience Specialist
1 week ago
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Seasonal Customer Experience Specialist - Syracuse, United States - POLYWOOD
Description
AWESOME OPPORTUNITY TO WORK WITH A GREAT TEAMPAY:
About us:
Are you inspired by innovation, continuous improvement, rapid vertical growth, and genuine, forward-thinking culture? Do you want to help families and communities connect to the great outdoors-all while doing something meaningful for future generations? Join our team at POLYWOOD, the leading brand of sustainable outdoor furniture.
POLYWOOD is a U.S.-based company that proudly operates from our original headquarters in Syracuse, Indiana, with an additional facility in Roxboro, North Carolina, and a burgeoning remote workforce. Since day one, we've upheld our founder's original mission of stewardship by designing, engineering, and building beautiful outdoor furniture using sustainable materials, including landfill- and ocean-bound plastics, all with a zero-waste mindset. Our positive and inclusive culture is best described by our teams as an atmosphere of energy - a place where there is trust among each other and ongoing opportunity. Pair that with competitive pay and a suite of benefits, and you've got yourself a truly unique place to work. If you're ready for an exciting and fulfilling career, explore our available job opportunities today.
Position Summary:
Are you a beacon of motivation and customer-centric energy? We're on the lookout for a spirited individual to join our team as a Customer Engagement Specialist. In this role, you will be responsible for providing exceptional customer service to our customers. If you are passionate about customer service and enjoy working in a fast-paced, supportive, team-oriented environment, we encourage you to apply for this exciting opportunity.
Responsibilities:
POLYWOOD is an equal opportunity employer. POLYWOOD evaluates qualified applicants without regard to characteristics protected by federal, state, or local laws.