service desk - Redmond
1 week ago
Job summary
We are hiring immediately for a part time SERVICE DESK position. Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests.Responsibilities
- Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information.
- Ensures rooms and services are correctly accounted for within guest statement.
- Promptly answers the telephone and email inquiries.
Job description
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