- Provide excellent customer service to clients and visitors, addressing inquiries, concerns, and providing information about products, services, and policies.
- Efficiently process customer orders, ensuring accuracy and timely delivery including receiving orders, verifying inventory availability, and coordinating shipment logistics.
- Assist with inventory management tasks, including receiving, stocking, and organizing merchandise within the warehouse.
- Aid in conducting periodic inventory counts and reconciling discrepancies.
- Address customer complaints and issues promptly and professionally, striving for quick and satisfactory resolutions.
- Escalate complex problems to the appropriate personnel when necessary.
- Maintain clear and open communication channels with customers, colleagues, and management regarding order status, inventory levels, and any other relevant information.
- Keep accurate records of customer interactions, transactions, and inventory movements using company systems and databases.
- Adhere to safety protocols and guidelines to ensure a safe working environment.
- Report any safety hazards or concerns to the appropriate personnel.
- Collaborate with warehouse and customer service team members to achieve departmental goals and objectives.
- Assist colleagues with tasks as needed to support overall operations.
- Identify opportunities for process improvements and provide feedback and suggestions to management.
- High school diploma or equivalent; additional education or training in customer service or related fields is a plus.
- Previous experience in customer service, retail, or warehouse operations preferred.
- Strong communication and interpersonal skills, with the ability to interact professionally with customers and colleagues.
- Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
- Computer proficiency including regular use/experience with Microsoft Office programs and inventory management software.
- Commitment to providing exceptional customer service and maintaining a positive attitude in a fast-paced work environment.
- Competitive hourly pay rate.
- Flexibility with schedule depending on business needs (approximately 20-25 hours per week on average).
- A collaborative and inclusive work environment.
- The chance to make a significant impact in a growing industry.
- Access to cutting-edge technology and resources.
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DIGITAL SERVICE REPRESENTATIVE
4 days ago
4Front Credit Union Traverse City, United States:Position Title: Digital Service Representative · DEPARTMENT: Operations · Classification: Non-Exempt · Approved By: CEO · Wage Grade: 6 · REPORTING RELATIONSHIPS · Position Reports To: Assistant Contact Center Manager II/III · Shift: The shift is 8:30 am - 5:00 pm, Monday thro ...
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DIGITAL SERVICE REPRESENTATIVE
5 days ago
4Front Credit Union Traverse City, United States:Position Title: Digital Service Representative · DEPARTMENT: Operations · Classification: Non-Exempt · Approved By: CEO · Wage Grade: 6 · REPORTING RELATIONSHIPS · Position Reports To: Assistant Contact Center Manager II/III · Shift: The shift is 8:30 am - 5:00 pm, Monday thro ...
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DIGITAL SERVICE REPRESENTATIVE
2 days ago
4Front Credit Union Traverse City, United States: (CLOSING SHIFT: 10:45 am-7:15 pm non-Sat, 10 am-7:15 pm Sat week, Sat 8:45 am-2:15 pm) · ESSENTIAL FUNCTIONS AND BASIC DUTIES · Assumes responsibility for the effective and professional completion of Digital Service Representative functions. · Accurately process transactions o ...
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DIGITAL SERVICE REPRESENTATIVE
4 days ago
4Front Credit Union Traverse City, United States:Position Title: Digital Service Representative · DEPARTMENT: Operations · Classification: Non-Exempt · Approved By: CEO · Wage Grade: 6 · REPORTING RELATIONSHIPS · Position Reports To: Assistant Contact Center Manager II/III · Shift: The shift is 8:30 am - 5:00 pm, Monday thro ...
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DIGITAL SERVICE REPRESENTATIVE
5 days ago
4Front Credit Union Traverse City, United States:Position Title: Digital Service Representative · DEPARTMENT: Operations · Classification: Non-Exempt · Approved By: CEO · Wage Grade: 6 · REPORTING RELATIONSHIPS · Position Reports To: Assistant Contact Center Manager II/III · Shift: The shift is 8:30 am - 5:00 pm, Monday thro ...
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DIGITAL SERVICE REPRESENTATIVE
5 days ago
4Front Credit Union Traverse City, MI, US, United States:Position Title: Digital Service Representative · DEPARTMENT: Operations · Classification: Non-Exempt · Approved By: CEO · Wage Grade: 6 · REPORTING RELATIONSHIPS · Position Reports To: Assistant Contact Center Manager II/III · Shift: The shift is 8:30 am - 5:00 pm, Monday thro ...
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DIGITAL SERVICE REPRESENTATIVE
3 days ago
4Front Credit Union Traverse City, United States:Position Title: Digital Service Representative · DEPARTMENT: Operations · Classification: Non-Exempt · Approved By: CEO · Wage Grade: 6 · REPORTING RELATIONSHIPS · Position Reports To: Assistant Contact Center Manager II/III · Shift: The shift is 8:30 am - 5:00 pm, Monday thro ...
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DIGITAL SERVICE REPRESENTATIVE
4 days ago
4Front Credit Union San Francisco, United States Permanent:Position Title: Digital Service Representative · DEPARTMENT: Operations · Classification: Non-Exempt · Approved By: CEO · Wage Grade: 6 · REPORTING RELATIONSHIPS · Position Reports To: Assistant Contact Center Manager II/III · Shift: The shift is 8:30 am - 5:00 pm, Monday thro ...
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DIGITAL SERVICE REPRESENTATIVE
2 days ago
4Front Credit Union Traverse City, United StatesJob Description · Description: · Position Title: Digital Service Representative · DEPARTMENT: Operations · Classification: Non-Exempt · Approved By: CEO · Wage Grade: 6 · REPORTING RELATIONSHIPS · Position Reports To: Assistant Contact Center Manager II/III · Shift: The shift i ...
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Customer Service Representative
1 week ago
Tim Collins - State Farm Agent Traverse City, United StatesJob Description · Job DescriptionBenefits:Competitive salary · Opportunity for advancement · Paid time off · Training & development · Position Overview · State Farm Insurance Agent located in Traverse City, MI is seeking an outgoing, career-oriented professional to join their tea ...
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ETNA Supply Barlow Branch, United StatesAre you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you We are currently hiring for a Customer Service Representative for our Underground line of business As a Customer Serv ...
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Customer Service Representative Fueler/Washer
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Fleet Jobs Traverse City, United States1645 W South Airport Rd, Traverse City, MI, 49686 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean an ...
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ETNA Supply Barlow Branch, United StatesAre you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you We are currently hiring for a Customer Service Representative for our Underground line of business As a Customer Serv ...
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ETNA Supply Traverse City, MI, US, United StatesAre you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you We are currently hiring for a Customer Service Representative for our Underground line of business As a Customer Serv ...
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Etna Supply Traverse City, United StatesAre you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you We are currently hiring for a Customer Service Representative for our Underground line of business As a Customer Serv ...
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Etna Supply Traverse City, United StatesAre you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you We are currently hiring for a Customer Service Representative for our Underground line of business As a Customer Serv ...
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Etna Supply Traverse City, United StatesAre you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you We are currently hiring for a Customer Service Representative for our Underground line of business As a Customer Serv ...
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ETNA Supply Traverse City, United StatesJob Description · Job DescriptionAre you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you We are currently hiring for a Customer Service Representative for our Underground li ...
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Member Services Representative Full Time
1 week ago
Planet Fitness Traverse City, United States Full timeJob Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Responsibilities · Greet members, ...
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Client Service Representative
3 weeks ago
Rose Pest Solutions Traverse City, United StatesRose Pest Solutions is seeking a friendly, positive, professional individual as Client Service Representative (CSR) to join our team. · At Rose, the CSRs are the go-to people that work as a team to keep the Service Center organized and operational. The CSR provides excellent clie ...
Customer Service Representative - Traverse City, United States - Envision Cold
Description
Job Description
Job DescriptionSalary: $16 - &19/hr DOEWho we are:
Envision Cold is a leading provider of cold storage solutions. We specialize in preserving the integrity of temperature-sensitive products, serving a diverse range of industries including food and beverage. Our out-of-the-box solutions and services span the entire cold chain—from initial processing to final mile delivery, and everything in between.
Headquartered in Atlanta, GA, our storage operations are currently spread across North America, and expanding as we develop, build, and acquire best-in-class cold storage facilities to serve our customers' needs.
What we're looking for:
In this position you will be a critical connection to our customers, ensuring they receive exceptional service and solutions to concerns or issues they may experience. Your role will be to provide additional support on a part-time basis aiding in our seasonal increase in business, covering for vacation time of your peers, and assisting the team where needed. You represent Envision Cold's commitment to our customers' satisfaction. Being able to stay focused, organized and operate with a sense of urgency are keys to your success in the role.
Please note this position is Part-Time, approximately 4-5 hours/day 5 days per week; but may vary based on business needs. Candidates must be flexible.
What you'll do (including, but not limited to):
What you'll bring to the role:
What you'll gain in return:
Here at Envision Cold, we are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We strive to create a diverse and inclusive work environment where everyone is respected and valued for their unique contributions.
Customer Service Representative professionals in Traverse City
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