Customer Relations Representative - Atlanta - Kerry Mitchell - State Farm Agent

    Kerry Mitchell - State Farm Agent
    Kerry Mitchell - State Farm Agent Atlanta

    1 day ago

    Default job background
    Part time Sales
    Description

    Job Description

    Job Description ROLE DESCRIPTION:
    As a Customer Relations Representative with Kerry Mitchell State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

    We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

    RESPONSIBILITIES:
    • Manage customer inquiries and resolve issues.
    • Maintain customer records and update information as needed.
    • Assist with customer retention strategies.
    • Coordinate with other departments to ensure customer satisfaction.
    • Scheduling appointments for agent.
    • Telemarketing for sales team.
    QUALIFICATIONS:
    • Communication and problem-solving skills.
    • Experience in customer service preferred.
    • Ability to handle high-stress situations calmly.


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Customer relations representative