Remote CSR ONSITE TRAINING IN GRAND RAPIDS - Grand Rapids
1 month ago

Job summary
We are seeking a customer service dispatcher coordinator to join our team. This role involves coordinating furniture warranty service by working closely with service technicians and customers.Key Responsibilities
- Handle inbound and outbound calls to assist customers and technicians.
- Provide accurate information, complete forms, and determine claim status based on guidelines.
- Dispatch and schedule service requests to technicians; process work orders promptly.
Job description
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