Jobs

    Call Center Professionals - Tallahassee, United States - Automated Health Systems

    Automated Health Systems
    Automated Health Systems Tallahassee, United States

    4 weeks ago

    Default job background
    Description

    Automated Health Systems, a dynamic healthcare company, is looking to hire call center professionals to join its team in Florida.

    **position can be 100% remote, MUST be able to pick up equipment in Tallahassee**

    Benefits:
    • Health insurance (FT employees)
    • Dental/Vision insurance (FT and PT employees)
    • Employee Wellness Program
    • 401(k)
    • Vacation/PTO/Holidays
    • Available shifts from 7:00 AM to 8:00 PM, Monday through Friday
    • Comprehensive and ongoing training
    • Strong company culture
    • Career growth opportunities
    Responsibilities:
    • Assisting individuals and families gain access to health care services.
    • Driving customer satisfaction by answering incoming inquiries via phone.
    • Processing customer requests.
    • Providing quality customer service and support.
    • Documenting calls and creating workflows.
    Qualifications for the position include:
    • Team player with excellent communication skills.
    • Customer-focused with a passion for helping people.
    • Strong PC proficiency with a willingness to learn new applications.
    • Ability to handle high call volume in a fast-paced environment.
    • Maintain confidentiality of personal health information.
    • Minimum of 2 years' experience in call center customer service position required.
    • Understanding of Medicaid Programs preferred.
    • Associate degree in related field preferred.
    • Bilingual skills (i.e., Spanish or Creole) strongly preferred.

    AHS is an Equal Opportunity Employer.

    Please visit our website for more information:

    www.automated-
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