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    novelle Shift Manager - Hartford, United States - Mohegan PA

    Mohegan PA
    Mohegan PA Hartford, United States

    4 weeks ago

    Default job background
    Description

    JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES
    IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:


    Position Summary:


    This position is responsible for seeking and booking private events and effectively executing all aspects of the event with the guest and operations teams.

    Primary Duties and Responsibilities

    :


    includes but not limited to:
    Responsible for planning, up-selling and detailing of events from pre to post event, coordinating customer expectations with food and beverage departments
    Manages space requirements, scheduling, ordering of equipment and billing instructions
    Assists with training of the event staff
    Provides guests with creative suggestions for innovative room sets, menus and event production
    Initiates and follows up on assigned leads
    Maintains and participates in an active sales solicitation program
    Surpasses assigned revenue goals
    Holds service team accountable to the service and cultural expectations of the company

    Secondary Duties and Responsibilities:
    Builds effective relationships with internal and external groups to achieve revenue and operational goals
    Participates in key industry organizations and client events, and attends assigned tradeshows
    Assists General Manager in the coaching of team members

    Minimum Education and Qualifications:
    Bachelors' Degree in Hospitality, Business Administration or a related field
    Three years of experience in a high end restaurant
    One year experience in a private dining sales role
    Must have experience developing and maintaining business contracts, including the ability to evaluate, decipher contract details and support and maintain the integrity of the contacts
    In lieu of a Degree and previously mentioned five years of experience in a private dining sales role
    Competencies :

    Incumbent will master the following competencies while in this position:

    Excellent communication and organizational skills
    Excellent presentation and interpersonal skills
    Proficient in Word and Excel
    Basic understanding of Mohegan Sun budget process
    Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic
    Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming
    Overall understanding of revenue management and its utilization to drive bottom line profit
    Ability to handle problems, including anticipating, preventing, identifying and solving them
    Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment

    Training Requirements:
    Knowledge of Mohegan Sun corporate and department policies and procedures
    Must complete the Core Manager Training course
    Pursuit of learning and self-development opportunities to enhance personal and professional growth
    Advanced knowledge of Delphi, Meeting Matrix, LMS and Passkey systems
    Safety and Fire Training
    SMART alcohol awareness

    Physical Demands and Work Environment:
    Travel may be required
    Must be able to stand and/or walk for extended periods of time
    Must be able to work various shifts and flexible hours
    This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

    Work Shift:
    Regular


    JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES
    IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:

    $9925/9925$


    Position Summary:


    This position is responsible for seeking and booking private events and effectively executing all aspects of the event with the guest and operations teams.

    Primary Duties and Responsibilities

    :


    includes but not limited to:
    Responsible for planning, up-selling and detailing of events from pre to post event, coordinating customer expectations with food and beverage departments
    Manages space requirements, scheduling, ordering of equipment and billing instructions
    Assists with training of the event staff
    Provides guests with creative suggestions for innovative room sets, menus and event production
    Initiates and follows up on assigned leads
    Maintains and participates in an active sales solicitation program
    Surpasses assigned revenue goals
    Holds service team accountable to the service and cultural expectations of the company

    Secondary Duties and Responsibilities:
    Builds effective relationships with internal and external groups to achieve revenue and operational goals
    Participates in key industry organizations and client events, and attends assigned tradeshows
    Assists General Manager in the coaching of team members

    Minimum Education and Qualifications:
    Bachelors' Degree in Hospitality, Business Administration or a related field
    Three years of experience in a high end restaurant
    One year experience in a private dining sales role
    Must have experience developing and maintaining business contracts, including the ability to evaluate, decipher contract details and support and maintain the integrity of the contacts
    In lieu of a Degree and previously mentioned five years of experience in a private dining sales role
    Competencies :

    Incumbent will master the following competencies while in this position:

    Excellent communication and organizational skills
    Excellent presentation and interpersonal skills
    Proficient in Word and Excel
    Basic understanding of Mohegan Sun budget process
    Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic
    Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming
    Overall understanding of revenue management and its utilization to drive bottom line profit
    Ability to handle problems, including anticipating, preventing, identifying and solving them
    Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment

    Training Requirements:
    Knowledge of Mohegan Sun corporate and department policies and procedures
    Must complete the Core Manager Training course
    Pursuit of learning and self-development opportunities to enhance personal and professional growth
    Advanced knowledge of Delphi, Meeting Matrix, LMS and Passkey systems
    Safety and Fire Training
    SMART alcohol awareness

    Physical Demands and Work Environment:
    Travel may be required
    Must be able to stand and/or walk for extended periods of time
    Must be able to work various shifts and flexible hours
    This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

    Work Shift:
    Regular

    Knock, knock. Hear that sound? That's opportunity


    What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe.

    What drives our success is the centuries-old philosophy of the Mohegan Tribe "The Spirit of Aquai".

    Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.

    #J-18808-Ljbffr
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