Customer Service Specialist - San Jose, United States - Qonten
Description
**Customer Service Specialist**
| Wed, 01 Dec :58:42 GMT
To ensure the delivery of consistent operational processes and results across multiple regions / sites for a specific customer account. Assist Business Development Manager with account growth strategy. Execution of on-site Customer projects / strategic initiative(s) as assigned by management. Primary point of contact with customer in regards to operational performance (in conjunction with account
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**part time**
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| 2 hours ago The role will include welcoming customers, answering phones, working on our computer system, responding to incoming emails, booking swim lessons, coordinating
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| 3 hours ago Warm, friendly demeanor providing remarkable customer service. Communicating with a variety of clients every day and providing remarkable customer service.
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| 5 hours ago Be courteous, always greet and thank all customers while making eye contact. Follow federal law and company standards on carding customers for all age
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| 1 hour ago Logs information about customer service interactions into systems; updates information in a timely and accurate manner in order for associates to able to track
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| 2 hours ago Customer service: 1 year (Preferred). The company is currently on-boarding some major customers (incl. Big 4 audit firms and major banks).
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| 3 hours ago Ability to read and understand customer service contracts. Review booking packages and plan customers service schedules for new and renewed contracts,
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| 4 hours ago Ability to communicate clearly and thoroughly to internal and external customers. The specialist will be required to manage and update web-based curriculum and
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| 3 hours ago Monitor and provide primary departmental telephone and radio communications. Provide primary monitoring of inntrusion alarms, fire alarms, temperature alarms
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| 3 hours ago Using computer systems to coordinate, record, track, and troubleshoot information. High School diploma or GED. Competitive Hourly Wages with Overtime Available.
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| 4 hours ago 6 months customer service experience minimum. Our customer service representatives are a very important part of our family. Provide feedback on call issues.