Helpdesk Support - Chesterfield
1 week ago

Job summary
The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide.Responsibilities
- To answer questions from agencies and IT suppliers about the LiveScan onboarding process.
- To answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment.
- To create/maintain computer software/hardware inventories; to prepare and coordinate the completion of agency MOUs.
Job description
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