Busser at Cold Beers - Peoria - Square One Concepts

    Square One Concepts
    Square One Concepts Peoria

    5 days ago

    Description

    Job Type
    Part-time
    Description
    Job Summary:
    As a Busser, you will play a crucial role in ensuring our guests' satisfaction by maintaining cleanliness and efficiency in our restaurants. If you have a passion for providing exceptional customer service and thrive in a fast-paced environment, we invite you to apply.
    Duties/Responsibilities:

    • Table Maintenance: Clearing and resetting tables promptly and efficiently to provide a clean and welcoming dining area for our guests.
    • Dishwashing: Assisting in dishwashing duties, including sorting, stacking, and ensuring clean dishes, glassware, and utensils are readily available for use.
    • Cleaning and Sanitization: Maintaining a clean and organized work area, including floors, counters, and equipment. Regularly sanitizing surfaces to meet health and safety standards.
    • Assistance to Servers: Collaborating with the serving staff to deliver exceptional service by providing support as needed, such as refilling beverages and delivering food orders.
    • Teamwork: Cooperating with team members to create a positive work environment and ensure smooth operations. Communicating effectively with colleagues and supervisors to fulfill guest needs.
    • Guest Interaction: Offering friendly and attentive service to guests, responding to inquiries, and assisting with any special requests they may have.
    • Knowledge of Menu: Developing a good understanding of the menu items and ingredients to provide accurate information and make appropriate recommendations to guests.
    • Stocking: Assisting in stocking supplies, such as napkins, condiments, and utensils, to ensure availability during service hours.
    • Support for Other Roles: Assisting other team members, including servers and hosts, when necessary to ensure a seamless dining experience for guests.
    • Adherence to Policies and Procedures: Following company policies, procedures, and health and safety regulations at all times to maintain a safe and efficient work environment.
    • Performs other related duties as assigned.
    Requirements
    Required Skills/Abilities:
    • Customer Service Skills: Strong interpersonal skills and a passion for providing excellent customer service. Ability to interact with guests in a friendly and professional manner.
    • Attention to Detail: Keen eye for cleanliness and the ability to maintain high standards of cleanliness and organization in a fast-paced environment.
    • Team Player: Demonstrated ability to work effectively in a team setting, assisting and supporting colleagues as needed.
    • Adaptability: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business.
    • Communication Skills: Excellent verbal communication skills to interact with guests and team members effectively.
    • Must be able to work flexible hours, including evening, weekends, and holidays.
    • Must have a valid Food Handlers Certification
    • Ability to learn cash register software used by bar or restaurant POS - Aloha, Hot Schedule, Paylocity
    Education and Experience:
    • Must be at least sixteen years old.
    • Previous Experience: Prior experience as a Busser or in a similar role within the hospitality industry is preferred but not required. We are willing to train motivated individuals.
    Physical Requirements:
    • Capable of standing for extended periods, lifting and carrying trays, and performing tasks that involve bending, stooping, and reaching.
    • Must be able to lift at least 15 pounds.
    Benefits & Perks:
    • Accrual up to 40 hours of PTO
    • Dining Discounts - 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
    • Corporate Shoe Program through Shoes for Crews and Skechers
    • Competitive Pay
    • Flexible Scheduling
    • 401(k)
    Full - Time employees are eligible for the following additional benefits:
    • Medical & Prescription
    • Dental & Vision
    • Health Saving Account (HSA)
    • Wellness Program
    • Discount Pet Care Plan

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