- Maintain documentation of problems and meet Service Level Agreement Requirements for calls answered and resolved
- Provide technical assistance and support for Workflow Management services
- Monitor and support ticket workflows
- Review, assign, reconcile and support the management of tickets throughout their lifecycle
- Coordinate with IT service providers and communicate outages and plans for recovery
-
Queue Coordinator, Mid-level
2 weeks ago
Independent Software Annapolis Junction, United StatesWhat you will be doing Independent Software is hiring a Mid-level Queue Coordinator. Candidate will provide technical assistance and telephonic support for Remote Monitoring to customers. Key Requirements: * Troubleshoots, repairs, and tests computer workstations, servers, printe ...
-
Queue Coordinator, Mid-level
2 weeks ago
Independent Software Annapolis Junction, United StatesWhat you will be doing Independent Software is hiring a Mid-level Queue Coordinator. Candidate will provide technical assistance and telephonic support for Remote Monitoring to customers. Key Requirements: * Maintain documentation of problems and meet Service Level Agreement Requ ...
-
Queue Coordinator, Mid-level
3 weeks ago
Independent Software Annapolis Junction, United StatesJob Description · Job DescriptionWhat you will be doing · Independent Software is hiring a Mid-level Queue Coordinator. Candidate will provide technical assistance and telephonic support for Remote Monitoring to customers. · Key Requirements: · Troubleshoots, repairs, and tests ...
-
CLEARED Mid-Level SWEs
4 weeks ago
SRC Annapolis Junction, MD, United StatesWho are we? Stanley Reid is your trusted matchmaker, connecting you with top contractors and exciting IC/DoD opportunities · Founded by experts in the field, we go beyond just finding jobs · We prioritize personalized guidance, matching your unique skills and goals to the perfect ...
-
Mid-Level Cloud Administrator
2 weeks ago
Phoenix Operations Group Annapolis Junction, United StatesJob Description · Job DescriptionJob Description: · Phoenix Cloud Administrators are responsible for designing, implementing, and sustaining large multi-node clusters for enterprise applications. Given the size of these platforms, cloud provisioning technologies and automation to ...
-
Mid-Level Java Developer
4 weeks ago
General Dynamics Information Technology Annapolis Junction, MD, United StatesREQ#: RQ172663 Requisition Type: Pipeline Your Impact Own your opportunity to serve as a critical component of our nation's safety and security · Make an impact by using your expertise to protect our country from threats · Job Description At General Dynamics Information Technolog ...
-
Mid-Level Java Developer
1 week ago
General Dynamics Information Technology Annapolis Junction, United StatesAt General Dynamics Information Technology (GDIT) you'll be part of a team that makes a true impact by building cutting-edge mission-critical applications that help the end user accomplish their mission and keep people safe. The work we do is important. The challenges we face are ...
-
Mid-Level Java Developer
3 weeks ago
General Dynamics Information Technology Annapolis Junction, United StatesReq ID: RQ172663 · Type of Requisition: Regular · Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph · Job Family: Software Engineering · Skills: · Agile Methodology,Microservices Architecture,Software Solutions · Experience: · 0 + years of related experience · US ...
-
Mid-Level Java Developer
2 weeks ago
General Dynamics Information Technology Annapolis Junction, United StatesAt General Dynamics Information Technology (GDIT) you'll be part of a team that makes a true impact by building cutting-edge mission-critical applications that help the end user accomplish their mission and keep people safe. The work we do is important. The challenges we face are ...
-
Mid-Level Cloud Administrator
3 weeks ago
Phoenix Operations Group Annapolis Junction, United StatesJob Description: · Phoenix Cloud Administrators are responsible for designing, implementing, and sustaining large multi-node clusters for enterprise applications. Given the size of these platforms, cloud provisioning technologies and automation tools are required to implement a ...
-
Mid-Level Reverse Engineer
2 weeks ago
GliaCell Technologies LLC Annapolis Junction, United StatesAre you a Mid-Level Reverse Engineer who is ready for a new challenge that will launch your career to the next level? · Tired of being treated like a company drone? · Tired of promised adventures during the hiring phase, then dropped off on a remote contract and never seen or h ...
-
Mid-Level Java Developer
3 weeks ago
General Dynamics Information Technology Annapolis Junction, United StatesAt General Dynamics Information Technology (GDIT) you'll be part of a team that makes a true impact by building cutting-edge mission-critical applications that help the end user accomplish their mission and keep people safe. The work we do is important. The challenges we face are ...
-
Mid-Level Java Developer
2 weeks ago
General Dynamics Information Technology Annapolis Junction, United StatesAt General Dynamics Information Technology (GDIT) you'll be part of a team that makes a true impact by building cutting-edge mission-critical applications that help the end user accomplish their mission and keep people safe. The work we do is important. The challenges we face are ...
-
Mid-Level Software Engineer
2 weeks ago
HII Mission Technologies Annapolis Junction, United StatesRequisition Number: 16545 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Hours Per Week: 40.00 Security Clearance: TS/SCI with Poly Level of Experience: Mid Summary Mission Technologies a division of HII - Cyber Electronic Warfare and Space (CEWS) team provid ...
-
Mid-Level Java Developer
2 weeks ago
General Dynamics Information Technology Annapolis Junction, United StatesREQ#: RQ172663 Requisition Type: Pipeline Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description At General Dynamics Information Technology ...
-
Mid-Level Reverse Engineer
2 weeks ago
GliaCell Technologies Annapolis Junction, United StatesJob Description · Job DescriptionAre you a Mid-Level Reverse Engineer who is ready for a new challenge that will launch your career to the next level? · Tired of being treated like a company drone? · Tired of promised adventures during the hiring phase, then dropped off on a remo ...
-
Mid-Level Java Developer
1 week ago
General Dynamics Information Technology Annapolis Junction, United StatesAt General Dynamics Information Technology (GDIT) you'll be part of a team that makes a true impact by building cutting-edge mission-critical applications that help the end user accomplish their mission and keep people safe. The work we do is important. The challenges we face are ...
-
Mid-Level Software Engineer
2 weeks ago
Mission Box Solutions Annapolis Junction, United StatesWe are seeking a skilled Mid-Level Software Engineer. The ideal candidate will be responsible for maintaining and expanding a Java-based ML model-building system, must have a passion for new technologies, and be eager to learn and stay up to date with the latest industry developm ...
-
Mid Level System Engineer
4 days ago
NiSUS Technologies Corporation Annapolis Junction, United States PermanentThe SE will provide resources and information to users to help them get the most of the tool that they use. Analyzes user's requirements, concept of operations documents, and high level system architectures to develop system requirements specifications. Analyzes system requiremen ...
-
Mid Level System Engineer
3 weeks ago
NiSUS Technologies Corporation Annapolis Junction, United StatesThe SE will provide resources and information to users to help them get the most of the tool that they use. Analyzes user's requirements, concept of operations documents, and high level system architectures to develop system requirements specifications. Analyzes system requiremen ...
Queue Coordinator, Mid-level - Annapolis Junction, United States - Independent Software
Description
Job Description
Job DescriptionWhat you will be doing
Independent Software is hiring a Mid-level Queue Coordinator. Candidate will provide technical assistance and telephonic support for Remote Monitoring to customers.
Key Requirements:
Education and Experience:
High School and 4 years of customer service or Bachelors degree and one year of Help Desk
Monday - Friday 2 pm - 10 pm
Clearance Required: Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.
Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.
Powered by JazzHR
7CRqUgBstf