- Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
- Practices the Caring and Serving Model
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
- Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.
- Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
- Displays cultural humility, diversity, equity and inclusion principles
- Actively supports the organization's vision, fulfills the mission and abides by the I CARE values
- Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals.
- Proactively supports and assists with training new employees and all other pharmacy learners (e.g. residents, interns, students and volunteers).
- Assists with optimizing the safety and efficiency of pharmacy operations and to support the workflow needs of the pharmacy department.
- Contributes in departmental efforts to resolve drug related problems and maximizing patient care.
- Presents or assists in-services for pharmacy staff as directed by Pharmacy Management. Participates in workgroups, committees, and continuing education activities for technical staff.
- Performs advanced technician services to ensure efficient and safe medication distribution with activities that include but are not limited to: controlled substance management, chemotherapy compounding, unit dose dispensing technology, satellite Operating Room and intensive care unit pharmacy assignments, medication histories, and advanced medication compounding.
- Provides support to the workflow, and reports problems to the appropriate parties. Accurately documents and completes paperwork for assigned role/function.
- Reports ¿near misses¿ and inputs errors promptly to improve processes and identify trends. Contributes to identification of corrective actions and improvement activities, and to meeting departmental and hospital targets for quality and safety.
- Collects and reports data related quality improvement and productivity projects to optimize patient safety in a routine and timely manner.
- Uses resources efficiently; does not waste supplies. Recommends solutions in achieving departmental objectives.
- Self-motivated to independently manage time effectively and prioritize daily tasks.
- Assists Pharmacy Management in planning, developing, implementing, and monitoring new pharmacy programs and services that address medication related errors and safety initiatives.
- Identifies simple process improvement opportunities in the medication distribution process.
- Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Senior Pharmacy Technician.
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
- Two years of college preferred
- Two years of Pharmacy Technician experience applicable to the specific work setting (e.g., hospital, specialty pharmacy); may consider a Pharmacy Technician with one year experience as a Houston Methodist Pharmacy Technician
- LPHT - Licensed Pharmacy Tech - State Registration OR
- RPI - Reg Pharmacy Intern - State Licensure AND
- IV Certification - Intravenous certification (ACPE) - If applicable to assigned work area. See manager for details and tracking certification information within 6 months
- SCAT - Sterile Compounding and Aseptic Technique - Completion of the 40 hours Sterile Compounding and Aseptic course from an Accreditation Council for Pharmacy Education (ACPE) approved training program if applicable to assigned work area. See manager for details and tracking certification information within 90 days
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Proficient in performing accurate calculations required for usual dosage determinations
- Must be proficient in at least three pharmacy work areas - examples include but are not limited to medication histories, advanced sterile compounding, Tech-Check-Tech, Pyxis coordinator, etc.
- Possesses proficient computer knowledge; operates multiple computer systems to include, hospital/pharmacy related software, drug preparation pumps/devices, packaging and labeling machines, automated drug dispensing equipment, prescription balances, and portable data processing units
- Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
- Adapts to multiple ongoing priorities with minimal supervision including organizing work flow and actively participating in problem-solving
- Uniform No
- Scrubs Yes
- Business professional No
- Other (department approved) No
- On Call* No
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No
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Senior Pharmacy Technician- Full Time Evenings - Sugar Land, United States - Houston Methodist
Description
OverviewAt Houston Methodist, the Senior Pharmacy Technician position is responsible for providing day-to-day comprehensive pharmacy services that range from routine to advanced functions. Responsibilities for this position include but are not limited to: controlled substance management, chemotherapy compounding, unit dose dispensing technology, satellite operating room and intensive care unit pharmacy assignments, medication histories, and advanced medication compounding. The Senior Pharmacy Technician position assists with data collection and training new employees, residents, and interns; and may perform other functions normally associated with a Pharmacy Technician.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
PEOPLE ESSENTIAL FUNCTIONS
Qualifications
EDUCATION
LICENSES AND CERTIFICATIONS - REQUIRED
KNOWLEDGE, SKILLS, AND ABILITIES
WORK ATTIRE
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
**Travel specifications may vary by department**
Since 1998, Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. Houston Methodist Sugar Land Hospital tied for No. 4 in Houston and No. 6 (three-way tie) in Texas in U.S. News & World Report's best hospital rankings in 2020. With 316 operating beds, 24 operating rooms and over 2,400 employees, Houston Methodist Sugar Land Hospital was designed to provide comprehensive, personalized care for the community.