Customer Service Representative - Cherry Hill, United States - Gateway Search Associates Inc

Description

Job Description
Our client, a family owned distributor, strives to provide the best quality service possible. They seek a Customer Service Rep who is passionate about serving others. This individual must enjoy interacting with customers while helping to simplify complicated situations. A strong candidate can describe themselves as being patient, calm, approachable, a good listener, and a team player.

Primary Responsibilities:

• Provide excellent support to dealers through multiple forms of verbal & written communications
• Assess the nature & root cause of issues & provide timely resolutions
• Become an expert in products and industry; partnering with peers throughout the organization
• Perform various computer-related tasks within a proprietary order system
• Manage a high volume of emails and phone calls

This position is 100% onsite. Hours are M-F, 8:30-5 with some flexibility.

Requirements

No degree required.
Must have clear and concise verbal and written communication skills.

Must have strong computer skills such as Office.

Basic math skills.

Bi-lingual a plus.

Benefits

Excellent benefits $50 a paycheck for the entire family

Medical, dental, life insurance, short term disability, long term disability, accidental death and dismemberment and 401(k).