Plumbing Service Manager - West Palm Beach, FL
16 hours ago
Job description
About Stephen K. Denny, Inc.
Stephen K. Denny is an established company with over 30 years of experience as a full-service HVAC contractor. We provide top-tier service and quality products in the Jupiter area and neighboring communities of South Florida.
About the Role
Stephen K. Denny is looking for an experienced Plumbing Service Manager to lead and support our plumbing service operations across Jupiter, FL. This role is responsible for overseeing daily service activities, ensuring safety, quality, and customer satisfaction standards are consistently met, and supporting the growth and development of the plumbing service team.
What You'll Do
- Lead, coach, and manage a team of Plumbing Service Technicians
- Oversee daily service operations, scheduling, and workflow to ensure efficiency and quality
- Ensure all work meets company safety standards, local codes, and customer expectations
- Serve as a point of escalation for complex technical issues and customer concerns
- Monitor performance metrics and implement improvements to drive productivity and profitability
- Maintain fleet, tools, and equipment standards across the plumbing service team
- Participate in training, meetings, and company events
- Support hiring, onboarding, and ongoing development of plumbing technicians
We'd Love to Hear From You If You Have
- Strong knowledge of residential plumbing systems, diagnostics, and repair best practices
- Previous experience managing or leading plumbing service teams
- Working knowledge of service management software (ServiceTitan experience is a plus)
- Excellent organizational, leadership, and problem-solving skills
- Strong written and verbal communication skills
- A valid driver's license
Working Conditions / Physical Demands
- Safety must be considered a primary responsibility, with general knowledge of safe working practices and OSHA requirements
- Must be able to sit, stand, walk, stoop, and use hands to handle tools and controls
- Ability to climb ladders, work in hot and cold environments, and access tight spaces such as crawl spaces when needed
- Must be able to regularly lift and/or move 50+ lbs
- Work environment may vary based on season and scope of work
Benefits and Perks:
Stephen K. Denny treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our employees with:
- Competitive Pay
- Benefits: We offer top-notch benefits
- Various medical, dental & vision plans, including 100% employer covered options for you and your family
- 401(k) with a company match up to 3.5%
- 100% Company paid long & short-term disability and life insurance
- Flexible spending accounts for health and dependent care
- Training and Career Growth: We are scaling quickly and would support this person's career growth and development
- Paid Time Off: 6 company paid holidays, 3-4 weeks of PTO, and a paid Parental Leave Policy
- Company Provided: Company branded attire and company vehicle provided for certain roles
Stephen K. Denny is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
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