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- MS Exchange Engineer will support a team engaged in providing engineering and technical support in a mission-critical Windows-based environment to users world-wide
- Assist with the design of the organization's technology architecture and implementation of hardware and software infrastructure
- Possess a very high level of knowledge of Exchange 2016 or 2019
- Possess broad system experience and understanding of supporting elements of the architecture, including the OS and relevant networks
- Plan and implement Exchange platform upgrades, and must understand the customer environment to be able to modify standard deployment packages conforming to the unique security architecture in place
- Evaluate the current environment and support creating of a platform roadmap, analyze system performance and recommend corrective and preemptive actions
- Conceptualize, design, and implement solutions to problems reported or discovered, and continuously improve the quality of service provided by the email infrastructure
- Deliver timely and high-quality solutions to customer problems and requests focusing on root cause analysis, prevention, and knowledge transfer
- Help with the analysis of migration to new Exchange server environments
- Respond to customer requests to correct or modify malfunctioning applications
- Investigate issues with applications, servers, and storage
- Report to division management the status of issues, corrective actions being taken, and the resolution of investigations
- Partner with Premier Technical Account Managers to effectively manage hot-sites, including documented action plans and daily status updates for the customer and Microsoft management
- Must possess an active TS/SCI clearance with polygraph
- Exchange Server 2016 or 2019, including experience implementing and troubleshoot Database Availability Groups
- Practical experience troubleshooting Exchange Server and Windows Server performance problems involving Outlook 2016 or 2019
- Ability to work independently with minimal management supervision
- Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans, and professionally communicating to all parties involved.
- Active Directory (architecture, design, disaster recovery, and troubleshooting)
- Knowledge of Security Development Operations (SecDevOps) on iterative development projects
- Agile development
- Experience with modern software languages (e.g., Java, C++, C#, Python, Perl, etc.) or the ability to automate through PowerShell script
Systems Engineer - Herndon, VA, United States - Acclaim Technical Services
Description
Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.
SFederal agencies
We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector
We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow
We are actively hiring a Systems Engineer - MS Exchange w ith TS/SCI clearance and polygraph to join our Mission Technology Division working in Herndon.
Core Hours: 9:30- 2:30 Preferred Skills:
Certs:
Preferred to have Microsoft administration or engineering certs, including Azuret