Director - developmental disabilities services - San Francisco, CA, United States - Sigma Computing

Description

Build the future of Sigma's community: We're looking for a passionate leader to envision and manage our community programs and in-person user events.

We are looking for someone who can elevate our community and integrate it into Sigma's core initiatives.

You will work cross functionally to create and execute our user group strategy, community content portal and forums, customer advocacy groups, recognition programs and more.

Form strong relationships with community members and support their growth from Sigma users into Sigma champions.

• Represent the voice of the community internally by escalating community stories, questions, and feedback to internal teams.
• Scale Sigma's forum through engaging content, articles, tutorials, and by integrating effective support processes.
• Build recognition programs including community awards
• Execute in-person community meetups and larger community events across key regions
• Create engaging digital competitions, challenges, and other ways for the community to show off their Sigma skills.
• Write and manage the community newsletter and community update blog and social posts.
• Collaborate with the Partnerships and Customer Support teams to achieve collective targets
• We are a data-driven group and expect you to become fully proficient in our own product.

5+ years experience managing communities at a B2B SaaS organization

• Demonstrated ability to manage both digital and in-person community experiences including user groups, meetups, and knowledge-sharing portals
• You should be comfortable preparing and sending materials, as well as training internal and external stakeholders
• Strong project management skills including an ability to manage cross-functional deliverables in a fast-paced environment
• Domain expertise in the BI and data space
• Must be willing to travel to support key community events

This role is eligible for stock options, as well as a comprehensive benefits package.

With that, and us being able to 3X our revenue year on year, hiring and building out the best version of our product is priority.

At Sigma Computing, our mission is to empower everyone to make the best possible decisions at every turn by removing the barriers that prevent people from analyzing data across sources and delivering the full spectrum of self-service cloud analytics and business intelligence.

We raised a $300M Series C from Co-Leads D1 Capital Partners and XN, Existing Investors Sutter Hill Ventures and Altimeter Capital, and Snowflake Ventures.

Come join us to help us be smarter and grow together
Benefits For Our Full-

Time Employees:

• Flexible time off policy. Flexible schedule, do the work you need to get done in the time you have to get it done
• We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status

Note:
We have an in-office work environment in both our SF & NYC office.
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