HD Customer Service Representative III - Round Rock

Only for registered members Round Rock, United States

3 days ago

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Job summary

This job involves performing complex customer service work for the Special Supplemental Food Program for Women, Infants, and Children (WIC). The representative will provide customer service support and respond to public inquiries.

Responsibilities

  • Completes family records and schedules appointments.
  • Screens applicants for eligibility based on WIC policies and procedures.
  • Issues WIC benefits to EBT cards and schedules subsequent appointments.

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