- Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
- Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
- Schedules beverage department employees.
- Monitors pouring techniques of bartenders and bar apprentices and addresses any variances.
- Monitors beverage servers for friendly and efficient drink cycles.
- Works with Security department to ensure escalated issues are handled professionally.
- Places beverage orders.
- Executes month-end inventory by physically counting all beverage products.
- Administers progressive discipline and attendance points according to company policy.
- Assists in maintaining standards of health, safety, and sanitation.
- Recruit, select, train, coach, counsel, recognize and retain direct reports who consistently. perform actions and behaviors that reinforce excellence in business operations and guest service.
- Stay abreast of current trends and practices within area of responsibility and communicate pertinent information to management, peers, direct reports, and employees as appropriate.
- Promote positive public/employee relations at all times.
- Maintain a clean, safe, hazard-free work environment within area of responsibility.
- Safeguard the confidential information of all employees, department, and company records.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
- Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
- Perform other duties as assigned.
- High School Diploma or equivalent required.
- Ability to obtain a gaming license.
- Minimum 1-year previous Supervisory experience in a bar, lounge, or restaurant preferred.
- Working knowledge of mixology, wines and all phases of beverage administration.
- Previous experience in bar or restaurant operations with progressive supervisory experience.
- Strong guest service, interpersonal, organizational, analytical, problem-solving and leadership skills.
- Experience with effective decision-making, staff development, statistical reporting and cost-benefit analysis.
- Present a professional appearance.
- 21 years of age or older.
- Ability to work flexible schedules, including nights, weekends and holidays is required.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
- Excellent interpersonal, organizational and communication skills.
- Display strong work ethic and teamwork.
-
Bartender - Salt Grass Steakhouse
2 weeks ago
Golden Nugget Danville Danville, United StatesJob Description · Job DescriptionJob purpose · Under the direction of the beverage supervisor, the bartender is responsible for preparing and serving beverages to patrons and cocktail servers in accordance with established policy and procedures on an assigned shift. · Duties and ...
-
Cocktail Server
2 weeks ago
Golden Nugget Danville Danville, United StatesJob Description · Job DescriptionJob purpose · Under the direction of the beverage supervisor, the cocktail server is responsible for serving beverages to patrons in accordance with established policy and procedures on an assigned shift. · Duties and responsibilities · Exhibit co ...
-
Bartender
1 week ago
Helios Labs, LLC Danville, United StatesJob Description · Job DescriptionJob title:BartenderJob category:Customer ServiceDepartment/Group:RestaurantHours:VariesLocation:Tilton, ILRemote Work:NoLevel/Salary range:$8.85Position type:Part-timeHR contact:.comDate posted:Job descriptionAbout THE 1937 GROUPThe 1937 Group rep ...
-
Deep Clean Steward
3 weeks ago
Golden Nugget Danville Danville, United StatesJob Description · Job DescriptionJob purpose · Under the direction of the EVS Supervisor, the Deep Clean Steward is responsible for heavy duty cleaning in the food & beverage department within established policy and procedures on an assigned shift. · Duties and responsibilities · ...
-
Waiter/Waitress - Sportsbar
2 weeks ago
Golden Nugget Danville Danville, United StatesJob Description · Job DescriptionJob purpose · Under the direction of the Restaurant Supervisor, the Waiter/Waitress is responsible for serving guests in accordance with established policy and procedures on an assigned shift. The server is also responsible for guest satisfaction ...
-
Restaurant Supervisor
2 weeks ago
Golden Nugget Danville Danville, United StatesJob Description · Job DescriptionJob purpose · Under the supervision of the Food & Beverage Manager, the Restaurant Supervisor is responsible for ensuring operations of the venue, on an assigned shift, and team member performances are in accordance with policy and procedures and ...
-
Server
1 week ago
Helios Labs, LLC Danville, United StatesJob Description · Job DescriptionJob title:ServerJob category:Customer ServiceDepartment/Group:RestaurantHours:VariesLocation:Tilton, ILRemote Work:NoLevel/Salary range:$8.40Position type:Part-timeHR contact:.comDate posted:Job descriptionAbout THE 1937 GROUPThe 1937 Group repres ...
-
Bartender
1 week ago
Helios Labs, LLC Danville, United StatesJob title: · Bartender Job category: · Customer Service Department/Group: · Restaurant Hours: · Varies Location: · Tilton, IL Remote Work: · No Level/Salary range: · $8.85 Position type: · Part-time HR contact: · Date posted: Job description About THE 1937 GROUP The 1937 ...
-
Server
1 week ago
Helios Labs, LLC Danville, United StatesJob title: · Server Job category: · Customer Service Department/Group: · Restaurant Hours: · Varies Location: · Tilton, IL Remote Work: · No Level/Salary range: · $8.40 Position type: · Part-time HR contact: · Date posted: Job description About THE 1937 GROUP The 1937 Gr ...
-
Cage Cashier
3 weeks ago
Golden Nugget Danville Danville, United StatesJob Description · Job DescriptionJob purpose · Under the direction of the Cage/Vault Supervisor, the incumbent is responsible for controlling and accounting of transactions for the cage window, main bank, chip bank, and check bank. · Duties and responsibilities · Exhibit conduct ...
-
Country Club Line Chef- Evenings
3 weeks ago
Urbana Country Club Urbana, United StatesJob Description · Job DescriptionTradition Meets a New Era · Hospitality is at the heart of all we do at Urbana Country Club, and we are seeking a talented individual for the opportunity to be a part of it. Each of our skilled employees strives for our goal to be recognized as th ...
-
Laboratory Helper
3 weeks ago
University of Illinois Urbana-Champaign Urbana, United States**Laboratory Helper** · **Illinois State Water Survey** · **Prairie Research Institute** · **University of Illinois at Urbana-Champaign** · The Illinois State Water Survey (ISWS) is part of the Prairie Research Institute at the University of Illinois at Urbana-Champaign, which is ...
Beverage Supervisor - Danville, United States - Golden Nugget Danville
Description
Job Description
Job DescriptionJob purpose
Under the supervision of the Food & Beverage Manager, the Beverage Supervisor assists the beverage management team in the overall day to day operations that includes the casino floor, lounges, showroom, and pools during the assigned shift. Ensures guest satisfaction. Ensures that beverage service is efficient and to department standard. Maintains adequate inventory levels for the business volume.
Duties and responsibilities
Qualifications
