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Director Quality Engineering - Bethesda, United States - Marriott
Description
Additional InformationDQE Lead
Job Number
Job Category
Information Technology
Location
Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
Y
Relocation?
N
Position Type
Management
JOB SUMMARY
Provide hands-on Leadership and direction for Enterprise Quality Engineering organization. Champion Quality Engineering (QE) principles of shift-left, customer-centricity, automation, and continual improvement to advance product development. Drive the creation and adoption of automated testing to facilitate innovation, quality, and speed to market.
Partners with vendor and internal Marriott teams to provide leadership, strategy, and orchestration of key testing events to ensure that quality standards are consistently met.
Provides expert guidance on test environment strategy, setup, and configuration.Coordinates with product teams and other Software Development Engineers in Test (SDET's) to collect KPIs and metrics in-line with QE guidelines.
Collaborates with platform teams to ensure tools required for testing conform to standards and help implement new solutions as required.
Work with product teams to ensure integration / end-to-end test cases are identified and maintained. Serves as advocate / representative for selected business units to the QE organization.Expected deliverables to include:
Design and build of QE Frameworks, Technical solutions, Quality Engineering Strategies, Test Strategies, Test Implementation Plans, Jira Initiatives, Epics and User Stories, presentations to Senior Management, and Marriott internal deliverables including Associate Performance Management materials.
CANDIDATE PROFILE
Education and Experience
Required:
10+ years of IT leadership experience with a blend of deep technical knowledge and a customer-focused mindset
Direct management of cross functional, sourced, or offshore teams
8+ years' experience in software development, test engineering, with expert-level expertise in multiple testing methodologies
8+ years' experience engaging highly technical architecture, engineering and operations teams and driving outcomes with QE automation
Excellent verbal and written communication and problem-solving skills
Experience with DevOps tools (e.g. Git, JIRA, Ant, Maven, Jenkins) and Test Automation
Experience in financial management of budgets and cost estimations
Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification
Preferred Qualifications:
Proven ability to effectively prioritize and execute tasks in a high-pressure environment
Demonstrated ability to assess customer/client needs, creatively approach solutions, and influence appropriate courses of action
Strong attention to detail with an ability to operate effectively across multiple priorities
Strong knowledge of emerging tools, software, applications, and systems for attaining best-in-class IT technology across the enterprise
Graduate degree
Technical certifications (i.e., PMP, CSTE, CSQA, Certified SAFe)
CORE WORK ACTIVITIES
Primary Activities and Key Responsibilities :
Provide leadership and strategic direction to the QE teams.
Design and build new generation testing frameworks for enterprise grade distributed applications.
Develop Quality Engineering strategies and standards, including KPI's and Metrics for regression and performance testing for development teams.
Evaluate and provide recommendations on different tools and technologies for frontend, middleware, and backend applications.
Educate Product teams on QE best practices and assist them in their adoption.
Coach product teams in implementing QA and QE practices in a SAFe Agile environment.
Evaluate current QA or QE process in Product teams and drive them to conform with established standards.
Work with Product teams to ensure integration/end-to-end test cases are identified and maintained.
Devise QE solutions for CI/CD pipelines in public cloud or hybrid infrastructures.
Understand application architectures and recommend solutions for end-to-end testing.
Engage with other QE staff to deliver high quality testing solutions across the organization.
Assist in the evaluation of QE-related vendors.
Collaborate with QE tools architects/engineers to resolve issues and recommend improvements.
Conduct POC projects on emerging QE technologies and drive them towards adoption in the organization.
Mentor QE staff and assist in developing curriculum for staff upskilling.
Quality Leadership
Mentors and coaches QE team members who work with product team members on Quality Engineering tasks and procedures
Communicates to Application Development leaders opportunities to improve quality
Establishes the flow of work within the Quality Engineering area
Creates best practice quality procedures
Reviews and edits product and process documentation
Provides leadership and support to Quality inspections
Functions as escalation contact for Product teams and SDETs
Delivering Technology
Performs complex quantitative and qualitative analyses for delivering automated testing processes and tools
Negotiates and directs the implementation of enabling tooling such as Tosca, NeoLoad, Cucumber, etc.
Facilitates CI/CD using the DevOps pipeline
Validates solutions with enterprise architecture team
Facilitates achievement of expected deliverables and obligations of Service Providers
Ensures proper coordination with appropriate IT and vendor relations teams
Coordinates with Operations and Infrastructure teams for deployment and production support activities
Managing Projects and Policies
Advises team on debugging aids available for environment.
Prepares testing schedules and documents expected results.
Facilitates the scheduling and performance of testing activity, submitting errors/issues for correction.
Participates in the identification and monitoring of risks and issues.
Facilitates risk management practices.
MANAGEMENT COMPETENCIES
Leadership
Communication
Building a Successful Team
–Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
Driving for Results
Customer Relationships
Generating Talent and Organizational Capability
Developing Others - Plans and supports the development of others' skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively; provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future.
Organizational CapabilityBusiness Acumen
Technical Intelligence:
knowledge and ability to identify technological opportunities and threats that could affect the future growth and survival of the business.
Technology Life Cycle:
knowledge of the Life Cycle of technologies and how applications, infrastructure, and processes relate to these timelines.
IT Systems:
Knowledge of IT systems supporting the business including benefits, requirements, costs, justification, and operations.
IT Resources:
The ability to secure and manage IT resources to achieve business objectives (e.g., contracts, vendor relationships, financial accountability, portfolio management, information and resource planning) and measure project impact.
California Applicants Only:
The salary range for this position is $110,550.00 to $245,238.00 annually.
Colorado Applicants Only:
The salary range for this position is $110,550.00 to $222,943.00 annually.
Hawaii Applicants Only:
The salary range for this position is $133,766.00 to $245,238.00 annually.
New York Applicants Only:
The salary range for this position is $110,550.00 to $245,238.00 annually.
Washington Applicants Only:
The salary range for this position is $110,550.00 to $245,238.00 annually.
In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants.
Employees will accrue PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
The application deadline for this position is 7 days after the date of this posting, 04/22/2024.Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
where you can do your best work,
begin your purpose, belong to an amazing globalteam, and become the best version of you.
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