Project Manager - Jacksonville, United States - Bank of America

    Bank of America background
    Description


    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

    Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

    One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.

    We're devoted to being a diverse and inclusive workplace for everyone.

    We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

    Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

    Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

    Join us

    Job Description:
    This job is responsible for managing cross-functional and/or inter-departmental

    projects for Line

    of Business products, processes, functions, and employee readiness. Key

    responsibilities of

    the job include partnering with the business to develop a plan to sustain change,

    evaluating current

    methods, and

    developing strategies

    to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to

    drive project completion,

    and serving as a secondary point of contact to department managers for critical change initiatives.

    Responsibilities:


    Oversees the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators.

    Leads project and/or remediation requirement documentation efforts based on identified gaps and controls needed for sustained performance.

    Plans and organizes projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion.

    Navigates across various Lines of Business and partner organizations, including Technology and Risk, leading them to negotiate decision making for efficient and effective resolution.

    Supports the adoption and sustainment of change initiatives and helps assess adoption risks.

    Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders.



    Skills:

    Controls Management
    Issue Management
    Problem Solving
    Project Management
    Change Management
    Policies, Procedures, and Guidelines Management
    Process Management
    Process Performance Measurement
    Drives Engagement
    Process Design
    Process Mapping
    Required

    Skills:


    • Excellent project management skills, including the ability to prioritize work and meet deadlines
    • Project Manage the work stream, including coordination of activities across all Global Markets Operations LOBs.
    • Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes
    • Drive process/solutions that benefit both Global Markets and Global Banking Operations
    • Maintain the cross organizational project plan and provide escalation to the appropriate teams
    • Manage key stakeholder updates and ensure appropriate project governance
    • Drive execution of the project plan and ensure accountability across the organization
    • Track and communicate delivery status
    • Identify and manage project risks and issues
    • Adhere to enterprise change management standards
    • Work with end users to define functional requirements and prepare User Acceptance Testing
    • Oversee User Acceptance Testing execution and Production parallel activities
    • Excellent project management skills, including the ability to prioritize work and meet deadlines
    • Project Manage the work stream, including coordination of activities across all Global Markets Operations LOBs and Global Banking Operations.
    • Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes
    • Drive process/solutions that benefit both Global Markets and Global Banking Operations
    • Maintain the cross organizational project plan and provide escalation to the appropriate teams
    • Manage key stakeholder updates and ensure appropriate project governance
    • Drive execution of the project plan and ensure accountability across the organization
    • Track and communicate delivery status
    • Identify and manage project risks and issues
    • Adhere to enterprise change management standards
    • Work with end users to define functional requirements and prepare User Acceptance Testing
    • Oversee User Acceptance Testing execution and Production parallel activities
    Desired

    Skills:


    • Understanding of Operational Taxes, US Tax Withholding and Reporting concepts.
    • Proven track record of delivering complex projects to plan and on budget
    • Ability to manage and communicate with stakeholders at different levels
    • Knowledge of structured project management methods such as PRINCE2
    • Experience of requirements gathering and test preparation
    • Experience of working in Financial Services
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