Specialist, Worker's Compensation - Baytown, United States - Harris County (TX)

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    Description
    Position Description


    General Summary:
    The Specialist provides professional support to a specific department or functional area. Responsible for recurring or daily functions and processes needed to achieve departmental goals and provide services. Includes some interpretation of federal and state laws related to department programs and services. Serves as a knowledgeable resource and contact to handle department specific questions and issues.


    Duties & Responsibilities:
    The incumbent is responsible for executing the duties and responsibilities listed below and other duties as assigned. Some positions may require working before, during, or after an emergency or disaster at the department's discretion.


    • Leads, coordinates, and administers key processes related to Worker's Compensation for all Harris County Departments including claims, payments, communications, and documentation.
    • Prepares, reviews, processes, and distributes wage statements, payroll letters, Worker's Compensation check registry and Worker's Compensation/Tort check deposits in accordance with established timelines and standards as well as organizational, local, state, and federal policies and regulations.
    • Maintains organized and accurate records/reports which includes processing state required coding on reports, entering claims into database and managing Worker's Compensation First Reports of Injury.
    • Serves as the primary contact regarding Worker's Compensation information and correspondence and liaisons between Harris County departments, adjusters, medical providers, and employees.
    • Researches various documents related to Worker's Compensation including medical bill invoices, claims information, injury reports, and wage statements and reconciles issues as they arise.
    • Ensures processes and procedures related to Worker's Compensation claims, payments, record keeping, and communications comply with organizational policies/procedures, laws, regulations and industry standards.
    • Provides recommendations to management regarding change initiatives and implements procedural changes as needed to improve the performance and efficiency of Worker's Compensation processes.
    Harris County is an Equal Opportunity Employer

    If you need special services or accommodations, please call or email

    This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

    Requirements


    Education & Experience:

    • Associate's degree in a directly related field and one (1) year of directly related work experience
    OR


    • High School Diploma/GED and three (3) years of directly related work experience

    Knowledge, Skills, and Abilities:

    • Comprehensive knowledge of department/field specific subject matter.
    • Knowledge of field specific laws, regulations, and best practices.
    • Excellent oral and written communication skills.
    • Analytical thinking/problem-solving skills.
    • Research skills.
    • Excellent customer service skills.
    • Ability to prioritize tasks and meet deadlines.
    • Ability to work independently as well as part of a team.
    • Ability to work autonomously with limited supervision.
    • Ability to initiate and build collaborative relationships.
    • Ability to pay high level of attention to details.
    • Microsoft Office skills including, Word, Excel and Power Point.
    • May require some skills using department specific software programs.

    NOTE:
    Qualifying education, experience, knowledge, and skills must be documented on your job application.

    You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration.

    "See Resume" will not be accepted for qualifications.

    General Information

    Position Type and Typical Hours of Work:

    • Full-time Monday-Friday 8:00am-5:00pm
    • Schedules may vary based on the needs of the department and must be approved.

    Work Environment and Physical Demands:

    • This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, etc...
    • This is a largely sedentary role that may require sitting for long periods of time.

    Work Location:

    • 1111 Fannin St, Houston, TX 77002, USA
    Employment may be contingent on passing a drug screen and meeting other standards.


    Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.


    BENEFITS


    Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

    The following list of benefits is offered only to employees in regular (full-time) positions:


    • Medical Coverage
    • Dental Coverage
    • Vision Coverage
    • Wellness Plan
    • Life Insurance
    • Long-term disability
    • Employee Assistance Program
    • Ten (10) days of vacation each year for the first five (5) years of service
    • Accrual rates increase based on years of service
    • Eleven (11) County-observed holidays and one (1) floating holiday
    • Professional development opportunities
    • Dependent Care Reimbursement Plan
    • Healthcare Reimbursement Account
    • 457 Deferred Compensation Plan
    The following benefits are also available to regular (full-time) employment and may be available to part-time employees:


    • Retirement Pension (TCDRS)
    • Flexible schedule (varies by department)
    • Transportation Assistance (Metro RideSponsor Program)


    In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time.

    Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

    For plan details, visit the Harris County benefits website:
    01

    Which of the following best describes your highest level of education completed as it relates to this position?


    • High School or GED diploma
    • Associate Degree
    • Bachelor's Degree
    • Master's Degree or higher
    • None of the above
    02

    Please describe your educational background including level of education completed, area of study and completed major and minor programs.

    03

    Which of the following best describes your verifiable directly related human resources work experience? (To be considered, qualifying experience must be documented in your application's employment history)]


    • Less than one (1) year
    • One (1) year or more but less than three (3) years
    • Three (3) years or more
    • I do not have this experience
    04

    Please provide details about your verifiable directly related human resources work experience.

    Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

    ]

    05


    Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook).

    Please select your level of proficiency based on the following descriptions:

    Advanced:

    A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data.

    Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code.

    Makes interactive presentations by using hyperlinks and action buttons.


    Intermediate:

    A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports.

    Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel.

    Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.


    Basic:

    A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup.

    Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions.

    Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.


    Entry Level:

    A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel.

    Format documents for printing, comfortable using the printer menu to preview documents.

    Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.


    • Advanced
    • Intermediate
    • Basic
    • Entry Level
    • Not proficient
    Required Question

    Agency Harris County

    Address 1111 Fannin St

    Ste. 600

    Houston, Texas, 77002

    Phone

    Website