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    • Cloud Engineer III - Suwanee - QTS Realty Trust , Inc.

    QTS Realty Trust , Inc.
    QTS Realty Trust , Inc. Suwanee

    2 weeks ago

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    Description

    Learn what makes QTS a unique place to grow your career

    The Cloud Engineer III - DevOps primary focuses on utilizing and building code to enable automation, visibility, and reliability maturity for QTS' infrastructure and applications. This role will utilize state of the art technology to deploy, automate, manage, and troubleshoot all of QTS' Technology Infrastructure.

    This role is part of an Agile team working cross departmentally on enterprise wide technology projects in support of QTS' ongoing digital transformation goals.

    This role requires a broad understanding of various technologies and the ability to think creatively and use advanced problem solving skills to create innovative solutions to any QTS technology problem - to include Data Center Infrastructure Management, Technology Operations, Service Delivery Platform, and Enterprise IT.

    This position requires skills, motivation and experience to serve as a member of a highly functional team to deliver superior, predictable and reliable services in a dynamic IT service provider environment.

    • Streamline automation, visibility, and reliability improvements for QTS technology.
    • Establish and meet SLOs on reliability for QTS products and infrastructure.
    • Ensure that operational technologies are integrated within QTS monitoring tools to increase visibility of potential issues to proactively reduce risk and & maximize the availability of IT infrastructure & services while improving Mean Time to Restore during outages.
    • Diagnose, troubleshoot and resolve external customer and QTS Systems issues.
    • Facilitates meetings to determine feature design requirements from stakeholders.
    • Supports organizational change management by providing platform training.
    • Supports platform roadmap planning.
    • Manage vendors and evaluate new technologies.
    • Develop platform for end users using automation tools.
    • Plan and document MOPs and engineering standards. Manage lifecycle of assigned devices and provide associated budget inputs.
    • Evangelize and implement an
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