IT SPECIALIST - Springfield, United States - Department of the Air Force

Description

Duties As a IT SPECIALIST (CUSTSPT), GS , you will perform the following duties: Manages the assigned IT/communications environment with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants.

Plans, coordinates, installs, and continuously analyzes system design, hardware and software.

Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system.

Provides Information Assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services.

Performs system audits to assess security parameters and performance of IA controls within the network environment.

Serves as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separated Units (GSU), and Tenants.

Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communications focal point coordination and workload distribution duties.

Analyzes, manages, and directs installation of any new hardware or software introduced into the environment to ensure its compatibility with existing architecture, its reliability, and functionality in relation to the organization's business requirements.

Runs tests to verify operability and functionality; analyzes hardware and software malfunctions to resolve physical and logical processing problems; and recommends acquisition of programs, process or equipment which will resolve operational problems.

Provides on-going optimization and problem solving support; continually surveys system operation to identify potential systems problems which could lead to loss or serious interruption of service.

Oversees and initiates corrective or preventative measures to rectify immediate problems and prevent future occurrences through the CFP. Troubleshoots and diagnoses system failures to isolate source of problems.

Performs testing, troubleshoots, corrects problems, and distributes workload relative to interface and interoperability of system components such as hardware, systems software, and applications programs.

Provides proactive consultation and instruction with system users and technical specialists to ensure seamless implementation of changes. Assesses and mitigates security vulnerabilities of installed system hardware and software. Provides customer technical assistance and support for all users.

Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communications services.

Works with customers to ensure efficient operations which support each units' requirements. Assists in solving problems associated with delivery of hardware and software orders. Provides management with information necessary to address difficult and complex problems in automating work processes.

Tracks life of system equipment, prepares and provides analyses to determine future maintenance and replacement costs to help justify budget submissions.

Reviews purchase requests and statements of work, ensuring documentation is sufficient to justify enhancements necessary to keep systems current and ensuring requested equipment and applications are compatible with existing infrastructure.

Promotes use of assigned systems by providing instructions to functional area users on IT/communications processes and procedures associated with each supported system.

Works with the CFP and customers to resolve integration or configuration related issues associated with a variety of different system platforms, operating systems, applications, and equipment configurations.

Adheres to management control plan requirements by conducting self inspection and staff assistance visits. Resolves identified discrepancies. Performs other duties as assigned. *The above duty description does not contain all details of the official position description.

A copy of the entire position description can be found on FASCLASS by searching the position description PD#:
(D2182P01). Requirements Conditions of Employment Ohio Air National Guard Membership is required. Males born after 31 December 1959 must be registered for Selective Service. Federal employment suitability as determined by a background investigation. May be required to successfully complete a probationary period. Participation in direct deposit is mandatory.


MILITARY REQUIREMENTS:
Compatible military grade and assignment required within one year of the effective date of placement.

This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard.

Applicants who are not currently a member of the Ohio Air National Guard must be eligible for immediate membership.

If you are not sure you are eligible for military membership, please contact an Ohio Air National Guard recruiter prior to applying for this position.

Military Grades:
E-3 THROUGH E-6 Must be able to obtain and maintain the appropriate security clearance of the position.

This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968.

An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.

Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.

May occasionally be required to work other than normal duty hours; overtime may be required. The duties and responsibilities of your job may significantly impact the environment.

You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.

THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS.

THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION.

CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION M Qualifications GENERAL EXPERIENCE :

Work in this series includes managing, supervising, leading, administering, developing, delivering, and supporting information technology (IT) systems and services.

This series covers only those positions for which the paramount requirement is knowledge of IT principles, concepts, and methods, e.g., data storage, software applications, networking.

SPECIALIZED EXPERIENCE :
1-year specialized experience equivalent to at least the next lower grade.

In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization.

Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls.

Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Education This job does not have an education qualification requirement.

Additional information
If serving under an incentive contract, termination of that incentive(s) will occur effective one day prior to your AGR, Permanent Military Technician, or Indefinite Military Technician start date.

Temporary Military Technicians will have their incentive terminated if their tour exceeds 179 days in a continuous 12-month period. If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( ).

• Benefits Help A career with the U.S. government provides

employees with a comprehensive benefits package.

As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Opens in a new window Learn more about federal benefits .

Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement.

If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience.

If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position.

If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): * Attention to Detail

• Computer Skills
• Benefits Help A career with the U.S. government provides