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Specialist - Team Member Relations - Las Vegas, United States - Sands
Description
**Specialist - Team Member Relations**
**Apply for Job**
**Location:** Las Vegas, Nevada, US The primary responsibility of the Specialist Team Member Relations is to assist management and Team Members with issues, questions, communication and/or policies and procedure concerns.
All duties are to be performed in accordance with departmental and The Venetian Resorts policies, practices, and procedures.
****Essential Duties & Responsibilities:****
Provides guidance, consultation and clarification of Company policies and procedures.
Conducts due process meetings, peer reviews, interviews, investigations and mediation to resolve all matters in a timely fashion.
Adheres to the Companys status quo third party representation philosophy, complies with company policies, and legal requirements.
Consistently meet deadlines pertaining to completion of investigations, investigatory summaries and the issuance of corrective actions as set by management and/or agreed upon with department leaders.
Supervises the delivery and measurement of guest service consistent with the Companys core service standards, brand attributes through the Team Member Survey and feedback sessions.
Meets with department leaders to provide updates, communication roadblocks and to obtain feedback on departmental goals.
Documents and maintains notes, reviews and drafts reports and summaries of Team Relations issues.
Prepares unemployment paperwork.
Prepares or assists in the preparation of EEOC/NERC responses, timelines and confidential investigative files.
Provides analysis of EEO and Workforce statistical data.
Reviews corrective counseling and performance paperwork.
Participates in department panel interviews, assists with other areas of HR and in Team Member events.
Safety is an essential function of this job.
Consistent and regular attendance is an essential function of this job.
Performs other related duties as assigned.
****Additional Duties & Responsibilities:****
**Company Standards of Conduct**
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Companys standards, work requirements and rules of conduct.
****Additional Duties & Responsibilities:****
****Additional Duties & Responsibilities:****
****Minimum Qualifications:****
21 years of age.
Proof of authorization/eligibility to work in the United States.
High School Diploma or equivalent.
Bachelors degree preferred.
PHR certification preferred.
Must be able to obtain and maintain a valid Nevada Gaming Control Board registration and any other certification or license, as required by law or policy.
3 years of experience as a Human Resources Generalist or similar role in Employee Relations.
Bilingual in Spanish preferred.
Working knowledge of Labor Relations, Employee Relations, Workers Compensation, Title 7, EEOC, ADA, FMLA, HIPPA, COBRA, Wage and Hour and Unemployment Law.
Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
Must be able to work varied shifts, including nights, weekends and holidays.
****Physical Requirements:****
Must be able to:
Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
Physically access all areas of the property and drive areas with or without a reasonable accommodation.
Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
Ability for prolonged periods of time to walk, stand, stretch, bend and kneel .
Work in a fast-paced and busy environment.
Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
