Product Manager, Technical - Frisco, United States - T-Mobile

Description

• Bachelor's Degree Computer Science, Engineering, IT or equivalent experience
• 3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment
• 5+ years of relevant Product Management in an agile software product development environment
• Agile Methodologies Proven success in delivering software with Agile Scrum methodologies and other commonly used tools
• Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
• Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest
• Project Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role
• Communication Proven ability to effectively and efficiently communicate with
• Leadership, while employing a high degree of collaboration and influence
• Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders
• MS SQL Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS
• Tableau Fluent with SQL, Tableau, other analytical solutions (Required)
• Technology Knowledge of full technology stack on which your assigned product runs
• Demonstrated ability to identify/analyze/synthesize product use data
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• You'll lead complementary teams, bringing together different perspectives to create the ecosystem of products that affect every stage of the employee lifecycle
• You'll coordinate with developers, marketers, and other key players to ensure our products not only meet but exceed our customers' expectations
• Owns product end to end for products or features with moderate level of complexity and scope
• This includes creating, managing, maintaining, and communicating product vision and strategy including technical vision and capabilities
• Drives end user product research
• Partners with business and internal/external partn to understand current customer experience, identifies areas of opportunity
• Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact
• May work with data scientists to answer complex questions or identify meaningful insights from data
• Demonstrates rapid hypothesis driven testing methodologies and experiments (i.e
• Conducts cost-benefit / value / NPV analysis, to support decision making
• Develops and maintains current understanding of tech trends
• Assesses how trends impact the roadmap or create opportunity for innovation of the product
• Communicates, influences, and sells ideas at Director level and below
• This includes regularly delivering product presentations
• Conducts specific ad hoc analysis and provides insights to management on request
• Recommends product feature set or technical improvements to improve customer experience
• Uses customer insights for product vision, strategy, roadmap, priorities
• Dedicates time to customers actively meeting with them to build deeper appreciation and understand their needs and priorities
• Create, lead, foster an active VOC feed for themselves and team
• Actively looks for opportunities to delight or meet customer's unmet needs
• Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mentality
• Creates an environment and culture where the team is immersed in customer-first mentality
• Tests ideas with real customers to ensure that the product delivers the desired benefit
• Product Execution & Technical Delivery
• Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for moderately sophisticated products
• This work may include creation of prototypes
• Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams
• Runs or contributes significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room Planning; System Demo; Inspect and Adapt (I&A), etc
• Owns and leads product backlog and priorities with our business and technology partners
• Backlog at this level typically serves 1 - 4 Agile / Scrum / Sprint teams
• Scopes and prioritizes activities based on business and customer impact
• Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap
• Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority
• Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule
• Runs and maintains efficient flow of just-in-time feature and story elaboration activities across all Agile Teams throughout execution, typically maintaining 2 iterations (Sprints) worth user stories 'ready' for Dev in Team Backlogs
• In scaled teams, holds regular meetings and coordination activities with other PM's and Product Owners (if applicable) to ensure parallel work is in sync and dependencies are known
• Generates and maintains dashboards and reports that track product health and success metrics, technical KPI's
• Conduct Product Quarterly Business Reviews (QBR's) and Steering meetings
• Runs beta and pilot programs with early-stage products and samples
• Collaborates with advertising and public relations to promote product
• Supports sales, marketing, and other stakeholder teams with product or technical knowledge and additional documentation
• Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support
• Communicates technical challenges to partners and makes educated trade-off decisions based on those challenges
• Accountable for product quality and performance in production environment, as well as product team response in event of critical or high impacting defect, including communications to partners at all levels
• Identify execution, operational, organizational issues that impede product success
• Drive improvement plan to change or resolve issues (within sphere of influence)
• Support and enable core agile practices and tenants: efficient just-in-time flow; lean practices; elimination of waste; DevOps CICD
• Works with outside partners and other third parties
• Develops positive relationships with Customer groups or Customer Representatives
• Maintains professional knowledge by attending educational workshops; reviews professional publications; establishes personal networks; participates in professional societies
• Develops adoption tools and training material

Company information

T-Mobile US, Inc. (NASDAQ: TMUS) is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile's customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit: https://www.t-

Information Technology, Retail, Mobile, Technology, Consumer Electronics, Telecommunications, Internet, Information Technology and Services, Computer Networking, Mobile Applications

Company Specialties:
IoT, Retail, 5G for All, Future of 5G, Business Sales, Customer Care, Business Wireless, Consumer Wireless, Technology, Internships & Returnships, DE&I, and Benefits & Perks