IT Technology Manager - West Palm Beach, United States - United Franchise Group

Description

United Franchise Group is seeking a dynamic and experienced IT Technology Manager to lead our technological initiatives and drive innovation across our franchise brands. The IT Technology Manager will be responsible for developing and implementing strategic IT and ERP solutions that align with the company's goals and enhance franchisee operational efficiency. This is a unique opportunity to join a reputable organization and play a pivotal role in shaping the future of our technology landscape.

Responsibilities:

• Develop and execute a comprehensive technology strategy in alignment with the company's objectives and growth plans.
• Lead a team of IT & ERP professionals, providing guidance, mentorship, and support to ensure optimal performance and productivity.
• Oversee the design, implementation, and maintenance of IT infrastructure, systems, and applications across multiple locations.
• Evaluate emerging technologies and trends to identify opportunities for innovation and competitive advantage.
• Establish and enforce IT policies, procedures, and standards to ensure compliance, security, and reliability.
• Collaborate with cross-functional teams to assess business requirements and deliver scalable IT solutions that meet the needs of various stakeholders.
• Manage vendor relationships and third-party service providers to ensure quality, cost-effective delivery of IT services and support.
• Monitor and analyze key performance metrics to measure the effectiveness of IT initiatives and drive continuous improvement.
• Stay informed about industry developments, best practices, and regulatory requirements to inform decision-making and mitigate risks.

• Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred.
• Minimum of 5 years of experience in a senior leadership role within IT & tech, preferably in a franchising or multi-unit retail environment.
• Proven track record of successfully managing complex projects from conception to implementation, within budget and schedule constraints.
• Strong leadership and communication skills, with the ability to inspire and motivate teams to achieve goals and foster a collaborative work environment.
• Deep understanding of IT & tech infrastructure, network architecture, cloud computing, cybersecurity, and emerging technologies. (Azure, AWS, AI)
• Experience with enterprise-level software applications, ERP systems, CRM systems, and database management. (Synuma, Gorilla Dash, HubSpot)
• Knowledge of regulatory compliance requirements, data privacy laws, and industry standards (e.g., PCI-DSS, GDPR).
• Excellent problem-solving skills, analytical thinking, and attention to detail.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

If you are a results-driven IT leader with a passion for innovation and a desire to make a difference, we invite you to apply for the IT Technology Manager position at United Franchise Group.

Once you become part of our amazing team of winners you'll enjoy:

• Competitive compensation
• Comprehensive training to hone your skills
• Paid travel opportunities
• Medical, Dental, Vision, and Life insurance coverage
• Short- and Long-term disability insurance
• Generous time off and paid Holidays
• 401(k) plan with company match
• Social gatherings and team building activities
• Leadership workshops for personal development
• Recognition for our top performers
• Philanthropy – a chance to give back to the community

All your information will be kept confidential according to EEO guidelines.

Join us at United Franchise Group – a global leader for entrepreneurs

Apply today