Case Management - St Louis, United States - Dexian

Description

Case Management / Legal / Paralegal
Saint Louis, MO: 100% Onsite
9 Months CTH

In this role, you will:
Perform a variety of activities including account activity research, review of state and federal laws and regulations, determining whether the case is reportable to state agencies
Make time-critical contacts with Financial Advisors, Client Associates, Qualified Supervisors, investigators and operations personnel, and interview those who have knowledge of the situation
File reports with Adult Protective Services (APS)/Securities Regulators and other governmental agencies and seek to provide further information and obtain case status information from external agencies after initial reporting
Spend significant time on the telephone and MS Teams video calls, speaking directly with Financial Advisors and other Wealth Investment Management stakeholders about emotional situations under tight time deadlines.
Assess problems and issues in accordance with standard operating procedures to ensure activities follow the necessary internal and external regulatory and risk management practices

Required Skills: 1-2 years of
Strong written and verbal communication
Organizational/prioritization
Risk mitigation

Preferred Skills:
1-2 years of experience in compliance, operational risk management
Knowledge and understanding of risk management and mitigation
Knowledge and understanding of fraud investigations, prevention or claims
Excellent verbal, written and interpersonal communication skills, including the ability to articulate complex material to a diverse audience
Client service focus with the ability to listen to stakeholder needs and recommend solutions
Strong organizational, time management skills and ability to meet deadlines
Strong case management background
Ability to be flexible, adjust plans and quickly re-prioritize work to meet changing business needs
Solid conflict management and decision-making skills
Experience developing solid partnerships and collaborating with other business and functional areas
Experience working in LexisNexis
Financial services industry experience

Day to Day Operations:
Case management from start to finish.
Daily review and analysis of elder financial abuse/diminished capacity matters and providing guidance to Financial Advisors, Supervisors and their staff.
Summarizing incidents and sending report to state agencies.
Preferred Previous Industry Experience: Legal or financial
paralegal background, hoping to convert to FTE

Skills:
All MS products and Outlook
Business Risk
compliance risk
Fluent in MS Office
Legal
Legal Assistant
Legal Documents
MS Sharepoint
MS Teams

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.