TS/SCI Systems Administrator - Springfield, United States - Marathon TS

Marathon TS Springfield, United States

2 weeks ago

Description

Marathon TS is currently hiring for a TS/SCI cleared Systems Administrator to join our team to support our intelligence customer in Springfield, VA.

HOW A

SYSTEMS ADMINISTRATOR

WILL MAKE AN IMPACT

The Systems Administrator, working as an Operations 24x7 Support Technician, is a mission-essential teammate that actively provides tier 2+ Network & Infrastructure monitoring and support of data center & user facing systems in an enterprise environment.

Systems include but are not limited to:

Virtual infrastructure (drive space management, high availability systems, etc), Unix/Linux systems, Microsoft Windows systems, Data Center LAN, Storage solutions, Oracle & SQL database and other high priority systems in support of critical CONUS and OCONUS operations.

Ensures 99.99% uptime of enterprise systems in a 24/7 mission critical environment. The Operations Support Technician also provides oversight of the incident management process and the change execution process.

Shift(s):

The specific shift will be the "Delta" shift which is 1 2-hr Night Shift (Weds-Sat, With alternating Wednesdays off) 5:30pm - 5:30am

The daily tasks are described as follows:

Conducting realtime, proactive monitoring of compute, cloud and network resources across the enterprise.
Responding, triaging, and troubleshooting system alerts indicating issues with data center components.
Conducting handson administration of virtual machines, hosts, and other IT devices via vCenter, remote desktop protocols, and other virtualized management interfaces.

Administration consists of, but is not limited to:

assessing all virtual resources, consoling into virtual machines, creating/deleting virtual snapshots, fully triaging virtual server issues, and restarting virtual machines.

Providing first contact response and initial resolution for all associated, technical engineering lanes within the environment

- ccurately log, ticket, and own/escalate incidents resulting from infrastructure events.

Managing and tracking execution of authorized changes throughout the Change Management life cycle.
Troubleshooting, accurately tracking and resolving assigned incidents
Creating and tracking trend reports
Creating and maintaining standard operating procedures and operational reporting protocol for the purpose of communicating system and network health with upper management, government customers, mission partners, ASPs, and agency executives.
Interacting with vendors to coordinate the maintenance and replacement of hardware that effects high and critical priority systems and environments
Maintaining extremely accurate, high level reporting of all issues
Connectivity monitoring of cloudbased systems
Provisioning thin client software
Contributing to continual improvement of IT Operations

How would we describe our potentially new teammate?

The ideal candidate is a skilled and trustworthy teammate that exhibits the attributes of professionalism, integrity, kindness, and detailed level of attentiveness.

We would love to work with a teammate that is willing to stay coachable and always willing to help the team.

Working in a 24x7, mission-essential Operations environment, our new teammate should be ready and willing to be punctual and present to help the customer on a consistent basis.

What level of Education, Certification and Experience are ideal?

Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

5+ years of experience in systems administration.

Highly Desired hands-on experience in the following areas:

Virtual host and Server administration. Experience with Linux-based operating systems is a plus.
Hands-on administration within a virtualized environment.
Enterprise-level monitoring suites/software (i.e. BMC BPPM/TrueSight, Client NNM, Splunk, WhatsUp Gold, Nagios, etc.).

Must have current DoD 8140 IAT Level II Certification (CCNA-Security, GICSP, GSEC, Sec+ CE, SSCP) or higher.

Working knowledge and understanding of the ITIL V4 framework

Working experience with ITSM suites, preferably ServiceNow.

Must be eligible for a Top Secret/SCI clearance (with the ability maintain a poly)

Locaton:
Customer Site

US Citizensip Required

Marathon TS is committed to the development of a creative, diverse and inclusive work environment.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities.

Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status").

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