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- Desktop Support:
- Provide Workstation Software Break Fix support
- Asset Recovery
- Asset tagging
- Printer Support
- Client Center (Tech Bar) Support
- Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned
- Depot Support:
- Manage orderly storage of equipment within client build center (depot)
- Perform necessary tasks related to request fulfillment and device refreshes based on provided processes and tooling, including:
- Picking inventory from stock
- Image load
- Asset tagging
- Picking/packing of accessories
- Over-box, if necessary
- Coordinating for shipment carrier pickup
- Updating asset tracking information within the asset management system
- Updating ticket status in the ITSM system
- Receive returned equipment from end users and process as appropriate, including:
- Determine if device is to be reused or disposed based on decision criteria provided by our client
- If able to be reused, perform basic refurbishment activities (e.g., test for functionality, clean device, wipe hard drive) and place into stock
- If device is going to be disposed, wipe hard drive following defined processes and prepare for pickup by disposal third-party
- Update asset tracking information within the asset management system
- Previous working experience in Desktop Support desired, however, training will be provided for all entry-level new hires
- Experience with using tools such as: ServiceNow, Bomgar, LapLink, and Secure Disk Wiperol
- Fluent in English and Spanish
- Expertise in Inventory Control
- Active Secret Clearance
- Ongoing learning and development opportunities to foster continuous growth
- A community of virtue-centered co-workers and clients
Desktop/Depot Service Support - Tucson, AZ - Virtual Service Operations

Description
Job Title:
Desktop & Depot Support
Location: Tucson, Arizona
Summary:
We are seeking highly motivated and career-driven individuals to join our team as Desktop & Depot Support in Tucson, Arizona.
Responsibilities:
Requirements:
What We Offer:
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Support Service Provider III
Catholic Community Services of Southern Arizona Inc- Tucson
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Patient Support Services Technician
Pascua Yaqui Tribe- Tucson
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Patient Support Services Specialist
Pascua Yaqui Tribe, AZ- Tucson
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Support Service Provider II
Full time Catholic Community Services of Southern Arizona Inc- Tucson
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Desktop and Cloud Services Tech Support
Full time InTegriLogic Corp.- Tucson
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IT Support Services II-Help Desk
Full time Courser- Tucson
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IT Support Services II-Help Desk
Palmetto Technology Group- Tucson, AZ
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REMOTE - Customer Service / Sales Support
Henrie Agency- Tucson
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Caregiver - In Home Support Services( Part Time) - Tucson, AZ
Part time Sevita- Tucson
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Caregiver - In Home Support Services - Part Time - Tucson, AZ
Part time Sevita- Tucson
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Caregiver - In Home Support Services - Part Time - Tucson, AZ
Part time Sevita- Tucson
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Night Service Support
SOS International LLC- Oracle, AZ
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Nurse Practitioner/Physician Assistant-Pool
Full time Connections Health Solutions- Tucson
-
Licensed Practical Nurses
Full time Naphcare, Inc.- Tucson
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Primary Therapist
In Balance Academy- Tucson
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Primary Care Physician
Full time Oak Street Health- Tucson
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Infusion & Procedure Nurse - Per Diem
Per diem Center for Neurosciences- Tucson
-
Registered Nurse
Amedisys- Tucson
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LMFT (Virtual)
Headway- Tucson
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Dental Assistant
Full time El Rio Community Health Center- Tucson
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Dental Hygienist
Southern Arizona Periodontics- Tucson