Floating Center Manager - Doral, United States - Miami Beach Medical Group

Description

Job Description

Job Description

The

Floating

Center Manager

will be stationed at our Westchester office in Miami. The manager will fill in open shifts and float to other work locations.

The manager plans, implements, and oversees the daily medical center operations ensuring compliance of company and regulatory agencies' established guidelines.

Duties and Responsibilities:

Provides direct supervision to staff as assigned including hiring, terminating, conducting performance reviews, recommendation of salary increases, review and approval of employee's timecards and approving personal time off (PTO) requests on a bi-weekly basis.

Responsible for exercising independent judgment and discretion about matters of significant impact to the operations.
Handles confidential information including patient information in an ethical and professional manner.
Establishes work schedules and assignments for staff according to workload, space, and equipment availability.
Approves and submits pending invoices to our accounting department promptly.
Ensures that all employees answer phone calls timely and demonstrate exceptional customer service.
Oversees and maintains a safe environment for employees, patients, and visitors.
Administers HIPAA (Health Insurance Portability and Accountability) and OSHA training.
Closely supervises staff to ensure patient satisfaction. Addresses patient concerns regarding medical treatment within the center.
Works closely with physicians to ensure patient satisfaction.
Works with billing department to assure proper coding as per physician diagnosis.
Supervises the completion of HEDIS/5-Star measures.

Accomplishes employment objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Maintains office supply inventory by checking stock to determine inventory level.
Maintains sufficient medical supplies for the proper treatment of patients.
Ensures that all employees conduct themselves in accordance with the policies established by the company. Administers disciplinary action according to company policy and submits documentation to the Department of Human Resources.
Ensures compliance of all HIPAA standards and company policies.
Maintains medical center to AHCA standards.
Performs duties in an honest and ethical manner.
Opens and follows up any outstanding IT or Facilities service tickets.
Performs other duties as assigned.

Qualifications / Education / Licenses:
Bachelor's degree or over 5 years of experience in healthcare administration.
At least two (2) years of medical office or administrative experience.
Prior supervisory experience required.
Flexibility to fill in open shifts and float to other work locations is required.
MS Office programs experience.
Must have CPR certification from the American Heart Association. Training and certification can be provided upon hire.
Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices.

Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Use interpersonal skills to work with individuals within and outside the organization, professionally and courteously.
Understand written sentences and paragraphs in work related documents.
Strong ability to use independent judgment and initiative.
Strong organizational skills and able to manage competing priorities.
Resourcefulness in problem solving.
Actively look for ways to help people.
Strong written and verbal communications skills.
Knowledge of medical terminology.
Must be extremely detail oriented.
Bilingual skills preferred (English/Spanish or English/Creole).

At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law.

Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company.

We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

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