- Boarding new customers
- Establishing project milestones
- Gathering requirements and configuring applications and hardware to customer specifications
- Training customers and customer teams
- Providing go-live and post conversion application and technical support
- Managing customer expectations and relationships
- Leveraging company, vendor and customer resources to expedite project completion
- Pre-sales support, trade shows and conference.
- Working with DinerDaddy sales agents and software QA team members.
Customer Onboarding Specialist - Clark County, United States - United Standard POS
Description
Job Description
Job DescriptionEstablished in 2003, our clients include small local and large national companies in the restaurant, retail and hospitality sectors. Our technology includes the biggest names in point of sale and online commerce in the hospitality and retail space including Apple, cloud, mobile and social-enabled point of sale. We compete against Toast POS, Shift4, Touch Bistro, Clover, NCR Aloha and many other recognized brands.
As a customer onboarding specialist and key member of our team, you will be involved in projects spanning the entire customer life cycle from boarding to post conversion support for our DinerDaddy POS system. Responsibilities include:
We will train any motivated human who wants to learn our business. Prior customer phone and customer relationship experience in any industry required. Cell phone, car, valid driver's license, laptop and auto insurance required.
Company DescriptionEstablished in 2003, United Standard POS provides point of sale and payment terminals and nationwide installation services to small single location establishments as well as large multi-location restaurant and retail operators. United Standard provides comprehensive professional services and best practice deployment methodologies to ensure the success of your implementation:Project Management
Network Design / Implementation
Onsite Deployment / Training
24/7/365 Support
Menu Programming / Maintenance
Automated Backup
Remote Monitoring
Data Conversion
Company Description
Established in 2003, United Standard POS provides point of sale and payment terminals and nationwide installation services to small single location establishments as well as large multi-location restaurant and retail operators. United Standard provides comprehensive professional services and best practice deployment methodologies to ensure the success of your implementation:\r\r
Project Management\r
Network Design / Implementation\r
Onsite Deployment / Training\r
24/7/365 Support\r
Menu Programming / Maintenance\r
Automated Backup\r
Remote Monitoring\r
Data Conversion