- Discern Rules at Oracle in Boise, Idaho, United States Job Description Job Description The Change Implementation Analyst role is an entry level support job in Support Services, Global Services organization.
- IC0 Responsibilities In this role, you will provide mentorship and real time resolution on a wide variety of technical and non technical customer issues including, but not limited to: product compatibility and configuration, support entitlements and validation, electronic support troubleshooting and product availability.
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Lead Change Implementation Analyst- Discern Rules - Boise, United States - Idaho State Job Bank
Description
Lead Change Implementation AnalystThis person will perform scope assessment by capturing information, using application tools for configuring the system, applying and executing the change management processes, presenting and shadowing end users, and testing workflows for accuracy of configuration.
They will also perform high-level consultation on solution best practices and standards of build. This resource is a contractually committed, client-facing function to deliver a fixed fee agreement with service level requirements.If the service level requirements are not met, we will pay a portion of revenue back to the client and additionally be at risk of the client being able to opt out of the contract, both resulting in reduced revenue.
Basic Qualifications:
+ 3+ years' experience in Cerner Millennium + Highly skilled at prioritizing work with varying degrees of scope and vitality + Validated time management, critical thinking, and complex problem-solving skills + Receipt of the appropriate government security clearance card applicable for your position + Due to the client contract, you will be assigned, this position requires you to be a U
S citizen Preferred Qualifications:
+ At least 1 year of clinical or customer service experience + CCL/SQL command language knowledge Career Level
Key Activities:
+ Point of contact for clients as they go thro To view full details and how to apply, please login or create a Job Seeker account
