Shift Lead - Austin, TX

Only for registered members Austin, TX, United States

3 days ago

$20,736 (USD) per year

Who We Are: · We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that's surviving a zombie apocalypse or battling on the high seas. Since 2017, we've led the ...

Job description

Who We Are: We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that's surviving a zombie apocalypse or battling on the high seas. Since 2017, we've led the industry in location-based VR. Join us and help build the future of entertainment
Interested in working at Sandbox VR? Sneak peek of our store experience HERE.

What You Will Be Doing:

DCreate Unforgettable Guest Moments
Greet guests with energy and invite them into an exciting, welcoming environment
Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

Be a Tech & Experience Expert
Master our proprietary tech and keep gear calibrated
Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
Communicate with management and tech support when issues arise, clearly and quickly

Keep Things Running Smoothly
Maintain a spotless, high-energy store that meets Sandbox VR standards
Sanitize gear thoroughly and display materials/gift cards to brand expectations
Prepare iPads, body trackers, and gear before and after every session

Shift Leadership & Coaching
Open/close the store, manage daily audits, break schedules, and labor spend
Run shift check-ins, coach in real time, and train new hires
Ensure team performance, morale, and guest service standards remain high

What We Are Looking For:

Egoless & Coachable: You take feedback well and pitch in wherever needed
Adaptable & Proactive: You're resourceful, self-driven, and good with change
Team-Focused: You stay positive and celebrate group wins
Reliable: On time, in uniform, and ready to shine
Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs
Weekend Availability: Required
Leadership: 1+ year in retail/hospitality leadership

Benefits:

Paid sick time + 401(k) match
Commuter benefits (transit + parking)
Referral bonuses + employee discounts
Free VR sessions + guest review bonus

$ $16.80 an hour Note: Evening and weekend availability may be required depending on the business' needs. To ensure a fair and efficient process, Sandbox VR uses limited AI tools to assist in resume review. Specifically, we use Lever's "Talent Fit" feature to identify applications that may align closely with job requirements. However, these tools do not make hiring decisions. Every candidate is reviewed by a real person, and final decisions are always made by our recruiters and hiring managers.

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