Jobs
>
Folsom

    Call Center Manager - Folsom, United States - Sourcis Inc

    Sourcis Inc
    Sourcis Inc Folsom, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k)
    • 401(k) matching
    • Bonus based on performance
    • Paid time off

    Job Summary
    We are seeking an experienced Healthcare Coordinators Manager to join our team. In this role, you will oversee our patient coordinator's daily operations and personnel, doing everything possible to maximize efficiency, lower overhead, and achieve company goals. Your responsibilities will include managing staff, developing key performance indicators, and tracking and reporting on productivity.

    Responsibilities
    • Hire, train, and manage call center employees capable of providing excellent customer service.
    • Oversee call center operations, making improvements to telephone skills and other procedures.
    • Create goals and objectives for the call center and document performance using key performance indicators.
    • Develop and implement policies and procedures that maximize productivity
    • Prepare and present reports on call center statistics to upper management
    Qualifications
    • The college experience is required
    • Valid Certified Call Center Manager (e.g. CCCM) certification is preferred
    • Previous experience as a call center manager or in a similar managerial position
    • Strong grasp of customer service metrics and key performance indicators in a call center setting
    • Knowledge of budgeting, reporting, and basic financial analysis concepts
    • Highly skilled in Microsoft Office, Google G-Suites, CRM software
    • Excellent verbal, written, and interpersonal communication skills
  • Woodside Homes

    Design Center Manager

    3 days ago

    Woodside Homes Folsom, United States

    About Woodside Homes: · Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, design innovation and a great customer experience. That enduring reputation continues to attract generations of discerning homebuyers throughout Arizona, California, Nevad ...

  • Sourcis Inc

    Call Center Manager

    3 weeks ago

    Sourcis Inc Folsom, United States

    Job Description · Job DescriptionJob SummaryWe are seeking an experienced Healthcare Coordinators Manager to join our team. In this role, you will oversee our patient coordinator's daily operations and personnel, doing everything possible to maximize efficiency, lower overhead, a ...

  • CSL

    Center Manager

    12 hours ago

    CSL Citrus Heights, United States Full time

    The Center Manager reports to the Associate Director Operations (ADO). · This position is located on site at our center in Sacramento, CA · The Role · You will have overall authority for center operations production goals, monitor net yields, and implement improvement plans. · M ...

  • Speedee

    Automotive Center Manager

    3 weeks ago

    Speedee Fair Oaks, United States

    Company Overview · Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. · SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto mainte ...

  • CSL Plasma

    Assistant Center Manager

    3 days ago

    CSL Plasma Citrus Heights, United States

    **The Opportunity** · Reporting to Center Manager - In the absence of the center manager, you will have ultimate responsibility of entire center operations, including production, quality compliance, finance, HR and IT. · This position is located on site at our center in · **Th ...

  • Vitawerks

    Center Manager

    2 weeks ago

    Vitawerks Sacramento, United States Full time

    One of our partner facilities in California is looking to hire a full-time Center Manager (Clinician – PT). · Responsibilities: · Manage day to day operations of therapy center · Ensure regulatory compliance and maintain employee files · Efficient caseload management and sched ...

  • Caliber Personnel

    Center Manager

    2 weeks ago

    Caliber Personnel Sacramento, United States

    Job Description · Job DescriptionOur mission at Caliber Personnel is to connect professionals like you with opportunities for career growth and success. · We are looking for a Center Manager (Clinician) in the Sacramento, CA. area. · As a Center Manager (Clinician) you are resp ...

  • Beanstalk

    Assistant Centers' Manager

    2 days ago

    Beanstalk Sacramento, United States

    Job Description · Job DescriptionJOB ANNOUNCEMENT · ASSISTANT CENTERS' MANAGERSalary Range $80,000 to $90,000 annually · Exempt - Full Time Position · Benefits offered: Sick Leave, PTO, Holiday Pay, Medical, Dental, Vision, Life/LTD Insurance, Employee Assistance Program, 401(k) ...

  • WAXIE Sanitary Supply

    Service Center Manager

    18 hours ago

    WAXIE Sanitary Supply West Sacramento, United States

    Overview: · Envoy Solutions, a diversified distribution company with over $1.5 billion in revenue, is bringing together leading brands from the facility supplies, packaging solutions, and specialty products industries. Were building a national platform that will enable us to lev ...

  • Menard, Inc

    Distribution Center Manager Trainee

    2 weeks ago

    Menard, Inc Valley, United States Full time

    POSITION SUMMARY: · As a Manager Trainee, you will work closely with Department Management to learn each department's functions and how each department helps the Distribution Center's success. Menards, based out of Eau Claire, WI is a privately owned company and leader in the ho ...

  • Planned Parenthood Mar Monte

    Health Center Manager

    2 weeks ago

    Planned Parenthood Mar Monte Roseville, United States

    Health Center Manager · Full Time · Roseville, CA · $80-$100k · ESSENTIAL DUTIES:Responsible for the day-to day management of all health center activities.Lead health center efforts to achieve the health center to meet or exceed productivity, financial performance, patient visits ...

  • WAXIE Sanitary Supply

    Service Center Manager

    8 hours ago

    WAXIE Sanitary Supply West Sacramento, United States

    Manage the entire repair order cycle process for the division to include; preventative maintenance programs, corrective maintenance, warranty processing, and fleet rentals inorder to increase both revenue and customer satisfaction. Provide leadership Manager, Service, Manufacturi ...

  • VIBRANTCARE REHABILITATION

    Physical Therapist or Center Manager

    3 weeks ago

    VIBRANTCARE REHABILITATION Citrus Heights, CA, United States

    Attention all Physical Therapists with a passion for fun, fitness, and helping others We are seeking an enthusiastic and energetic PT to join our team at our outpatient orthopedics clinic. · VibrantCare Rehab brings together a team of passionate, hard-working, experienced staff ...

  • Catalyst Kids

    Center Manager

    3 weeks ago

    Catalyst Kids Sacramento, United States

    The Center Manager is a key position in the operations of our licensed childcare centers.The position works closely with the Center Operations Leadership Team to manage all programmatic, business/financial and staffing aspects of one or more childcare centers, in accordance with ...

  • First Tech Credit Union

    Manager II, Contact Experience Center Sales

    2 days ago

    First Tech Credit Union Rocklin, United States

    The Manager II, Contact Experience Center (CXC) Sales & Service oversees the day-to-day activities of a fast paced and multifaceted inbound call center. This role is responsible for leading and developing a team of Sales and Service Representatives focused on building and enhanci ...

  • First Technology Federal Credit Union

    Manager II, Contact Experience Center Sales

    3 weeks ago

    First Technology Federal Credit Union Rocklin, United States

    · The Manager II, Contact Experience Center (CXC) Sales & Service oversees the day-to-day activities of a fast paced and multifaceted inbound call center. This role is responsible for leading and developing a team of Sales and Service Representatives focused on building and enha ...

  • Luxury Bath Technologies

    Confirmation Call Center Manager

    2 weeks ago

    Luxury Bath Technologies Elk Grove, United States

    Job Description · Job DescriptionConfirmation Call Center Manager · Creating a fresh solution to bath remodeling, Luxury Bath offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Luxury Bath ...

  • Elica Health Centers

    Health Center Clinic Manager

    1 day ago

    Elica Health Centers Sacramento, United States

    At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community H Clinic, Manager, Health, Healt ...

  • EverBank

    Senior Financial Center Manager

    3 weeks ago

    EverBank Roseville, United States

    The Financial Center Manager Senior is responsible for the effective performance of the financial center, including operations/risk management, sales performance, and customer experience. Manages, leads, and develops associates that align with the Bank's strategic goals. Provides ...

  • The Ladders

    Senior Financial Center Manager

    6 days ago

    The Ladders Roseville, United States

    Job Description · Financial Center Mgr Sr · The Financial Center Manager Senior is responsible for the effective performance of the financial center, including operations/risk management, sales performance, and customer experience. Manages, leads, and develops associates that al ...