Sr. Consultant - Parsippany-Troy Hills, United States - IQVIA

Description

Overview:

The FIA/LAAD Sr. Consultant is the most critical client facing position in the onboarding of new FIA/LAAD clients and consulting with all existing FIA/LAAD clients. The FIA-LAAD Consultant is the main advisor to clients on the appropriate set-up of highly complex and everchanging deliverables, as well as consistently advising them on the appropriate use and application of this fast growing service.

The role's responsibilities include:

Managing the implementation, training, and support of a TB+ size deliverable on a recurring basis

Onboarding new clients, which takes approximately 6-8 months with clients entirely changing their analytics to LAAD

Analyzing and advising clients on appropriate deliverable and application requirements, including cohort design, market definitions, reporting considerations, customizations, delivery, TPA coordination and appropriate interpretation of market and data events and changes

Manages overall client deliverable changes and additions, such as coordination of specialty supplementation, data customization and coordination with the Flexview Tech team to ensure data requirements are well understood

Triage and escalation of client issues, data investigations, client requests and managing to successful conclusion

Leads or participates in weekly meetings between client and LAAD/FIA team

Maintains ongoing project and issues log, and communication of status of changes and deliverables

Develop and implements ongoing client training to bridge the business issues to the data

Ensure overall client satisfaction along with revenue attainment and contract renewal

Supports the client according to team and product guidance

Other duties as assigned

Qualifications

Bachelor's Degree preferred

5-8 years of related experience in consulting and/or life sciences industry preferred

Possesses solid project management skills and client influencing and relationship building skills.

Works willingly and effectively with others in and across the organization to accomplish team goals.

Experienced with developing consultative relationships with senior level managers and executives at clients in the life science industry.

Ability to manage multiple projects, juggle priorities and deliver on tight deadlines.

Knowledge of consulting methodologies, tools and techniques related to functional area.

Knowledge of key issues and current developments in the life science industry.

Excellent presentation, communication and client influencing skills.

Has established network and referral contacts.

Has necessary subject matter expertise to effectively manage projects within a given CoE.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.

The potential base pay range for this role, when annualized, is $125, $207, The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.