Jobs
>
Oxford

    Customer Service Associate - Oxford, United States - Learning Forward

    Learning Forward
    Learning Forward Oxford, United States

    4 weeks ago

    Show more Collapse job
    Default job background
    Description

    Job Description

    Job DescriptionSalary: $15-$18 per hour

    Position Summary: As a Customer Service Associate at Learning Forward, you'll play a pivotal role in ensuring positive customer experiences. Your primary responsibilities include addressing inquiries, comments, and complaints while embodying a helpful attitude and friendly demeanor. Proficiency in data input with meticulous attention to detail is essential, as you'll be responsible for accurately updating customer records and managing various administrative tasks. You'll interact with customers via various channels such as phone, email, webchat, and fax, utilizing your exceptional data entry skills to maintain precise records and provide timely responses.

    Major Job Responsibilities:

    Customer Service and Support:

    • Respond promptly and accurately to customer queries.
    • Welcome visitors and handle deliveries.
    • Identify customer needs and provide assistance.
    • Report and resolve customer issues.
    • Maintain accurate customer records and conduct service surveys.
    • Perform tasks assigned by the Vice President, Business Services.

    Membership:

    • Prepare and distribute new member packets.
    • Handle renewal notices and address updates.
    • Process memberships via mail, fax, phone, or email.
    • Update customer profiles in the database.

    Accounts Receivable:

    • Manage daily mail distribution.
    • Process check payments using MemberSuite and QuickBooks.
    • Contact customers with past due invoices as directed.

    Annual Conference:

    • Assist customers with conference registration.
    • Manage registration forms and certificates.
    • Execute tasks assigned by the Vice President, Business Services.

    Online Courses and Webinars:

    • Issue certificates for course and webinar participants.
    • Respond to certificate requests via email.

    Supervisory Responsibilities: None

    Required Skills and Abilities:

    • Excellent verbal and written communication.
    • Strong interpersonal and customer service skills.
    • Proficiency in sales and organizational skills.
    • Meticulous attention to detail and time management.
    • Ability to prioritize tasks and function in a high-paced environment.
    • Proficiency in Microsoft Office Suite.

    This position is posted for 20-25 hours a week. Regular office hours are 8:30 a.m. to 4:30 p.m. Monday-Friday. Learning Forward is open to flexible working hours, within the regular office hours, to accommodate a school schedule. Travel availability the first week of December from Thursday to the following Wednesday for attending our annual conference is a plus.

    We offer competitive pay rates and opportunities for career growth within our company. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

    Note: This job description is intended to provide an overview of the responsibilities and duties of this position. It is not all-inclusive and additional duties may be assigned.

    Learning Forward is an equal opportunity employer, committed to diversity and inclusion. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

    We have other current jobs related to this field that you can find below

  • Learning Forward

    Part-time Customer Service Associate

    2 weeks ago

    Learning Forward Oxford, United States Part time

    Position Summary: As a Customer Service Associate at Learning Forward, you'll play a pivotal role in ensuring positive customer experiences. Your primary responsibilities include addressing inquiries, comments, and complaints while embodying a helpful attitude and friendly demean ...

  • Great American Insurance Company

    Service Associate

    1 week ago

    Great American Insurance Company Cincinnati, United States

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expe ...

  • Oxford Financial Group, Ltd

    Client Service Associate

    1 week ago

    Oxford Financial Group, Ltd Cincinnati, United States

    A Client Service Associate provides extraordinary client service as a dedicated member of a client service team. The Client Service Associate must demonstrate a commitment to client service through timely, confidential responses, exceptional work ethic and a positive attitude. · ...

  • United Dairy Farmers

    GUEST SERVICE ASSOCIATE

    2 days ago

    United Dairy Farmers Hamilton, United States

    Position Title: Guest Services Associate · Reports to: Store Manager · Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift · Pay Range: $11.50/hour - $13.50/hour · NOTE: You must be at least 16 years old to work at United Dairy Farmers. · Position ...

  • CAP Productions

    Customer Service Associate

    2 days ago

    CAP Productions Richmond, United States

    Job Description · Job DescriptionWe're seeking a pleasant, outgoing customer service associate that can help our customers with product questions quickly and efficiently. By addressing customer problems and product difficulties, as well as communicating in a professional and frie ...

  • United Dairy Farmers

    GUEST SERVICE ASSOCIATE

    1 week ago

    United Dairy Farmers Cincinnati, OH, United States

    Position Title: Guest Services Associate · Reports to: Store Manager · Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift · Pay Range: $10.50/hour - $13.00/hour · NOTE: You must be at least 16 years old to work at United Dairy Farmers. · Posi ...

  • TriHealth

    GUEST SERVICES ASSOCIATE

    3 days ago

    TriHealth Cincinnati, United States

    Job Overview: This position is responsible for the First Impression of the TriHealth hospitals; providing a warm welcome and greeting to all patients, visitors, and other guests. This position requires excellent customer service skills, professional appearance, and key behaviors ...

  • Stifel Financial Corporation

    Client Service Associate

    1 week ago

    Stifel Financial Corporation Blue Ash, United States

    Under immediate supervision, Client Services Associate, Registered, assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including Client Service, Registered, As ...

  • United Dairy Farmers

    GUEST SERVICE ASSOCIATE

    1 week ago

    United Dairy Farmers Cincinnati, United States

    Position Title: Guest Services Associate · Reports to: Store Manager · Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift · Pay Range: $10.50/hour - $13.00/hour · NOTE: You must be at least 16 years old to work at United Dairy Farmers. · Position ...

  • Variety Stores LLC

    Customer Service Associate

    5 days ago

    Variety Stores LLC Cincinnati, United States

    Job Description · Job DescriptionPosition Purpose · Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counte ...

  • Kocolene

    Customer Service Associate

    3 weeks ago

    Kocolene Batesville, United States

    Job Title: Customer Service Associate (CSA) · FLSA Status: Non-exempt · Summary · Receives cash from customers or employees in payment for goods or services by performing the following duties. · Essential Duties And Responsibilities included the following (other duties may be ass ...

  • Stifel

    Client Service Associate

    1 week ago

    Stifel Blue Ash, United States

    Summary · Under immediate supervision, Client Services Associate, Registered, assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, ...

  • Kenwood

    Guest Services Associate

    1 week ago

    Kenwood Cincinnati, United States

    Job Description · Job DescriptionJob Title: Guest Services/ Virtual Reality · Department/Location: FOH · Supervisor: General Manager/ Operations Manager / Assistant Managers · Compensation: Hourly Wage · Company: Envision Cinemas is a multi-screen dine in movie theater with virtu ...

  • Envision Cinemas Blue Ash

    Guest Services Associate

    1 week ago

    Envision Cinemas Blue Ash Cincinnati, United States

    Job Description · Job DescriptionJob Title: Guest Services · Department/Location: FOH · Supervisor: General Manager/ Operations Manager / Assistant Managers · Compensation: Hourly Wage · Company: Envision Cinemas is a multi-screen dine in movie theater with virtual reality, bar, ...

  • The TJX Companies, Inc.

    LP Customer Service Associate

    1 week ago

    The TJX Companies, Inc. Richmond, United States

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more ...

  • Stock Yards Bank & Trust

    Trust Client services Associate

    1 week ago

    Stock Yards Bank & Trust Cincinnati, United States

    As a Trust Client Services Associate, your day will be filled with opportunities to provide assistance to Trust Wealth Advisors, Investment Advisors, and clients, regarding account relationship activities and business operations. Trust experience with strong communication skills ...

  • The Hertz Corporation

    Customer Service Sales Associate

    1 week ago

    The Hertz Corporation Hebron, United States

    The Customer Service Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. ...

  • UC Health

    Food Service Associate, Food

    1 week ago

    UC Health Cincinnati, United States

    Food Service Associate, Shift Varies, Food & Nutrition Services · UC Health is hiring a part -time Food Service Associate for the Food & Nutrition Services at Daniel Drake Center for Post-Acute Care. · The Food Service Associate will support Daniel Drake's emergency room (ER) a ...

  • UC Health

    Food Service Associate, Food

    1 week ago

    UC Health Cincinnati, United States

    Food Service Associate, Shift Varies, Food & Nutrition Services · UC Health is hiring a part-time Food Service Associate for the Food & Nutrition Services at Daniel Drake Center for Post-Acute Care. · The Food Service Associate will support Daniel Drake's emergency room (ER) and ...

  • Massage Envy

    Sales & Customer Service Associate

    1 week ago

    Massage Envy Cincinnati, United States

    Overview: · Where Better Careers Begin · Massage Envy Hyde Park · Do you have a passion for helping others? At the Massage Envy Hyde Park franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to ...