Applied AI Engineer - San Francisco - Abby Care

Description

About Abby Care

Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.

Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home.

Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide.

We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We're supported by top, mission-driven VCs to empower families throughout the country. You'll join a high-caliber team of leaders, operators, and builders with backgrounds at Uber, Scale AI, DoorDash, Dropbox, Meta, and more.

The Role

We're looking for an experienced and driven individual to join us as an Applied AI Engineer. You will report to the VP, Head of Engineering. This is a full-time opportunity based in San Francisco, CA (4 days in-person) Abby Care is reimagining family caregiving by building AI-native products that act as intelligent copilots for families and clinicians. In this role, you'll design and build AI systems that help families navigate care, support clinicians in care delivery, and unlock entirely new models of home-based care. You'll work hands-on with models and real-world clinical and operational data to invent what AI-assisted caregiving can look like, shaping the product roadmap and the future of care as a key early engineer.

Key Responsibilities:

• Build AI-powered products from concept to production. You will own the end-to-end development of applied AI systems, from problem framing and model selection to implementation, evaluation, and deployment. This includes prototyping copilots and intelligent features, integrating models into production systems, and iterating based on real user feedback from families and clinicians.
• Partner closely with cross-functional teams to apply AI to real-world care. You will collaborate with operations, clinical, compliance, product, and engineering teams to design AI solutions that are safe, trustworthy, and practical in highly regulated environments. You will help translate complex technical ideas into clear product capabilities that directly advance our mission.
• Advance technical excellence in applied AI. You will deepen expertise in areas such as LLMs, agentic workflows, machine learning infrastructure, and data security, while also exploring new approaches to human-in-the-loop AI and clinical decision support. You'll help set the bar for quality, safety, and innovation as we build next-generation AI systems in one of the most impactful and complex sectors in the U.S.

The Requirements:

• 3+ years of non-internship professional experience in applied AI/ML engineering
• Proven track record of working on AI/ML projects from concept to production
• Experience with deploying AI models in production environments
• Experience with cloud platforms such as AWS
• Proficiency in Python
• Bachelor's/Master's/PhD degree in Computer Science or related field is preferred
• Experience with the modern AI toolchain for data processing, orchestration, fine-tuning, and deployment is preferred
• Experience with model evaluation and performance measurement is preferred

Our Values

• Families First Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, "Would we want this for our own families?"
• Urgency with Precision Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.
• Relentlessly Resourceful As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.
• Purpose with Positivity We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.
• Driven to Redefine What's Possible We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.

Benefits:

• Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work.
• Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.
• Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
• Team bonding. We love bringing our teams together. As a full-time employee, you'll get to connect, collaborate, and have fun through team activities and our annual company retreat.
• Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
• Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.