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    Server Assistant- Cruises - Norfolk, United States - Statue Cruises

    Statue Cruises
    Statue Cruises Norfolk, United States

    4 weeks ago

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    Description

    ** Server Assistant- Cruises & Events**

    **Job Category****:** Food & Beverage HCE **Requisition Number****:** SERVE02070 Showing 1 location **Job Details**

    **Description**

    ***Job Summary:***

    ***Essential Duties & Responsibilities:***

    Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS)

    Provide guests with water, coffee/tea, and bread service throughout the meal

    Bus used and unneeded dishes and glassware from guests tables to galley

    Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning

    Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink and broken dishes, and remove empty bottles and trash

    Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture

    Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest

    Be prepared to begin work at scheduled time

    Maintain uniform and personal grooming in compliance with appearance standards

    Assist with the warm and efficient greeting and seating of guests when they arrive

    Other duties as assigned by the manager or supervisor on duty

    ***Job Specifications / qualifications:***

    High school diploma or equivalent required

    Must meet minimum state age requirements

    Previous restaurant experience preferred

    Energetic and enthusiastic personality essential

    Must be able to effectively understand and convey written and verbal information to guests and coworkers

    Must possess a service orientation actively looking for ways to help others

    Will work for extended periods of time without sitting

    Required to lift furniture and other heavy items such as bus tubs up and down stairs

    Will be required to be available for work on all major holidays

    Per US Coast Guard requirement, must be a US Citizen or a Permanent Resident

    Hornblower has been the leading yacht and public dining cruise company in the United States for more than 38 years. Companies within the Hornblower family include Hornblower Classic Cable Cars, Hornblower Cruises and Events, American Queen Steamboat Company, Victory Cruises, Boston Harbor Cruises, HMS Global Maritime, Statue Cruises, Alcatraz Cruises, Niagara Cruises and NYC Ferry, operated by Hornblower.

    Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, Hornblower participates in the E-Verify program in certain locations.

    Pursuant to the San Francisco Fair Chance Ordinance and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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