- Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures, and compliance.
- Strives for flawless execution and hold ourselves accountable.
- Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
- Ensure a safe and positive environment for our members and each other.
- Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
- Move with speed and agility in everything we do.
- Innovate and adapt so we can move as fast as the world around us.
- Maintain a friendly and positive attitude.
- Deliver service excellence through all points of contact.
- Resolve and deescalate to address every member concern.
- Ensure a safe and positive environment and experience for the members.
- Daily commitment to GOLD Member Standards
- Greet, Anticipate, Appreciate (GAA)
- Fast, Friendly Full, Fresh, Clean
- Work with commitment and pride to deliver GOLD- Grand opening look daily.
- All items stocked and planograms executed.
- Maintain visible accurate signage.
- Clean and organized, inside and out.
- Understand how to access and read production and/or financial performance reporting for your department.
- See the connection between consistent execution and the positive impact it can have on the business.
- Adhere to all privacy and confidential/proprietary company policies and procedures (i. e. Health Information Portability and Accountability Act, known as HIPAA) as required by law. Provides support to Members in making eyeglass adjustments and repairs.
- Enthusiastically greet patients inside BJs Optical and identify patient vision needs through open-ended questions.
- Promote eye exam availability to BJs members and their families.
- Foster strong partnerships with optical team members and optometrists.
- Assist in scheduling eye exam appointments, entering patient information and history into systems in accordance with provided HIPAA training.
- Obtain patient medical history, conduct eye health tests including taking retinal images, auto refraction, keratometry, tonometry, lensometry and other ancillary testing such as ocular mortality, pupillary testing, etc.
- Assist in facilitating interaction between patients, technicians, and doctors via live video conferencing and communicate doctor recommendations to opticians.
- Meet or exceed patient expectations.
- Work in partnership with optical team members to facilitate exam bookings and eyewear sales.
- Match eyewear solutions to patient needs and transition patients from exam to product selection.
- Strives to deliver sales and metric goals by educating patients on the benefits of available products, and by recommending those that will improve their visual needs.
- Spends downtime engaging with members in front of Optical.
- Maintain optical area cleanliness and displays in accordance with club policy.
- Maintains all club policies and procedures.
- Performs other duties as assigned.
- Regular, predictable, full attendance is an essential function of this job.
- High school diploma, college degree, and/or big box wholesale, retail, optical and/or medical experience.
- Experience delivering outstanding customer service in a retail, restaurant, optical, or medical environment.
- Strong verbal communication skills and engaging personality to communicate with a diverse patient base.
- Interested in the growth of telemedicine and in healthcare technology.
- Motivated to help patients and exceed their expectations to drive referrals.
- Be passionate about delivering outstanding patient care.
- Knowledge of optical products and business practices preferred, but not required.
- Strong interpersonal skills, organizational skills, and an attention to detail required.
- Open shift availability required for full time positions.
- At least 18 years of age.
- Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
- Frequently requires lifting objects up to 20 pounds. May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance.
- Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
-
Care Coordinator
2 weeks ago
Family Services Association Mashpee, United States Full timeWe are offering a $1,000 sign on bonus · We have a full time (40 hours per week) The hours are Monday through Friday, 8:00 a.m. - 5:00 p.m. Care Coordinator position in our Long Term Services and Supports (LTSS) Community Partner (CP) program in the Cape Cod region. This position ...
-
Care Coordinator
1 week ago
Family Service Association Mashpee, United StatesWe are offering a $1,000 sign on bonus · We have a full time (40 hours per week) The hours are Monday through Friday, 8:00 a.m. - 5:00 p.m. Care Coordinator position in our Long Term Services and Supports (LTSS) Community Partner (CP) program in the Cape Cod region. This positio ...
-
Care Coordinator
2 weeks ago
Family Service Association - Fall River Mashpee, United StatesJob Description · Job DescriptionWe are offering a $1,000 sign on bonus · We have a full time (40 hours per week) The hours are Monday through Friday, 8:00 a.m. - 5:00 p.m. Care Coordinator position in our Long Term Services and Supports (LTSS) Community Partner (CP) program in t ...
-
Memory Care Coordinator
5 days ago
Maplewood Mill Pond LLC Mashpee, United States Full timeReports To: Memory Care Director · Summary: The Memory Care Coordinator is responsible for assisting the Memory Care Director with meeting Maplewood Senior Living standard and practices along with state and federal regulations as it relates to memory care and programming. The mem ...
-
Care Coordinator
2 weeks ago
Family Service Association Mashpee, United StatesWe are offering a $1,000 sign on bonusWe have a full time (40 hours per week) The hours are Monday through Friday, 8:00 a.m. - 5:00 p.m. Care Coordinator position in our Long Term Services and Supports (LTSS) Community Partner (CP) program in the Cape Cod region. This position is ...
-
Patient Care Coordinator
1 week ago
Great Expressions Dental Centers Hyannis, United States· Patient Coordinator · Hyannis, MA 02601, USA · Req #1811 · Thursday, May 23, 2024 · What youll do · As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional cust ...
-
Coordinator Care RN
1 day ago
Wedgemere HealthCare Taunton, MA, United States Full timeFull Time Position · Wedgemere Healthcare is seeking an exceptional MDS Coordinator, Registered Nurse (RN) · Currently seeking an exceptional MDS Coordinator, Registered Nurse (RN) to join our team in our Wedgemere Healthcare facility. Are you looking for a great employment oppo ...
-
Unit Care Coordinator
4 weeks ago
Life Care Center South Shore Scituate, United StatesLive the Mission: · Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. · Sub Acute Unit Director with Skilled Rehabilitation and LTC experience preferred · Live, Work and Play the South Shore W ...
-
Unit Care Coordinator
4 weeks ago
Life Care Center South Shore Scituate, United StatesLive the Mission: · Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. · Sub Acute Unit Manager With Skilled Rehabilitation and LTC experience preferred · Live, Work and Play the South Shore Wa ...
-
Patient Care Coordinator
3 weeks ago
Mondovi Dental Chatham, United StatesOverview · As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to sched ...
-
Patient Care Coordinator
2 weeks ago
Mondovi Dental Brewster, United StatesOverview: · As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to sche ...
-
Patient Care Coordinator-Glaucoma
1 week ago
Ophthalmic Consultants of Boston Plymouth, United StatesJob Description · Job DescriptionOphthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator to join our Glaucoma team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The Patient Care C ...
-
Patient Care Coordinator-Glaucoma
1 week ago
Ophthalmic Consultants Of Boston Plymouth, United StatesOphthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator to join our Glaucoma team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The Patient Care Coordinator will be responsible fo ...
-
Patient Care Coordinator-Glaucoma
1 week ago
Ophthalmic Consultants Of Boston Plymouth, United StatesOphthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator to join our Glaucoma team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The Patient Care Coordinator will be responsible fo ...
-
Care Coordinator
1 week ago
UnitedHealthcare Bedford, United StatesAt UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more resp ...
-
CNA Care Coordinator Assistant
3 days ago
Comfort Keepers - South Shore, Cape & Islands, MA Plymouth, United StatesJob Description · Job DescriptionMake More Than a LivingAre you a CNA/HHA looking for immediate part-time work in in-home care with guaranteed hours and a set schedule? We have opportunities in the Plymouth area or Cape Cod, MAComfort Keepers is looking for Part-Time HHAs and CNA ...
-
Patient Care Coordinator
1 week ago
Professional Physical Therapy Centerville, United States PermanentProfessional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our pati ...
-
RN Field Clinical Care Coordinator
4 weeks ago
UnitedHealth Group Berkley, United StatesAt UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more resp ...
-
Managed Care Coordinator
2 weeks ago
Beth Israel Lahey Health Plymouth, United StatesJob Type: Regular · Time Type: Full time · Work Shift: Day (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 40 · Work ...
-
Patient Care Coordinator
2 weeks ago
Great Expressions Dental Centers Hyannis, United StatesPatient Coordinator · Hyannis, MA 02601, USA · Req #1811 · Thursday, May 23, 2024 · What you'll do... · As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional custo ...
Patient Care Coordinator - Sagamore, United States - BJ's Wholesale Club
Description
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJs
BJs pays weekly
Generous time off programs to support busy lifestyles*
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
Benefit plans for your changing needs*
o Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending
*eligibility requirements vary by position
**medical plans vary by location
Job Summary
Patient Care Coordinators are responsible for assisting in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of art optical and telemedicine equipment. Patient Care Coordinators must be passionate about delivering outstanding patient care experiences and assisting the team in growing the number of exams delivered.
Team Members:
Members:
Club Standards: Work as a team to deliver GOLD club standards daily.
Know your Business:
Major Tasks, Responsibilities, and Key Accountabilities
Qualifications
Environmental Job Conditions