Patient Access Lead (70626) - St. Petersburg

Only for registered members St. Petersburg, United States

3 weeks ago

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Job summary

The Patient Access Lead is the subject matter expert on the patient access team and consistently provides support and training to other team members. Leads and coordinates activities for all patient access staff assigned to the front office, appointment scheduling, call center or pre-registration areas. Greets patients and visitors in a prompt and courteous manner.

Responsibilities

  • Confirms all patient demographic and insurance information is accurate during the pre-registration process and/or upon patient arrival.
  • Collections all patient co-pays co-insurance balance amounts due.

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