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Customer Service Rep(02659) N. State St
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Customer Service Representative
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Patient Service Rep - Greenfield, United States - Community Health Network
Description
Patient Service RepJob Ref2402178CategoryPatient SupportDepartmentOrtho Specialty Care East SoutScheduleFull-timeFacilityCommunity Physician Network GreenfieldGreenfield, IN 46140United StatesShiftDay JobHoursMondayIt means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients.
And above all, it means exceptional care, simply delivered — and we couldn't do it without you.
Make a DifferenceThe Patient Service Representative works in conjunction with providers and clinical staff to take care of patients' administrative needs.
This position is vital to giving the patient the "Patient's First" service and treatment they deserve as soon as they walk into our facility.
This role is responsible for checking patients in for appointments, collecting patient payments, answering telephones, taking accurate messages, scheduling appointments, checking patients out, coordinating referrals, and checking insurance eligibility.
This position utilizes our electronic medical record system to verify and update patient demographic information, as well as, posting and balancing of payments collected.
Exceptional Skills and QualificationsApplicants for this position must have strong listening and communication skills and work well under pressure in a fast-paced environment.
Applicants must demonstrate good judgement for maintaining confidentiality.+ High school diploma or GED equivalent is required.+ 1 year of experience in a healthcare environment or a minimum of 2 years of customer service experience.+ Knowledge of medical terminology is preferred.+ Experience with electronic medical records is preferred.+ Strong computer skills including experience with Intranet and Internet usage, Excel, Word, email, and web-based applications.
Why Community?At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration.
Caring people apply here.
Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.