Library Assistant II - Norfolk, United States - City of Norfolk, VA
Description
Library Assistant II
Print )
Apply
?
Library Assistant II
Salary
$ $31.01 Hourly
Location
Norfolk, VA
Job Type
Permanent Part-time
Job Number
12038
Department
Library
Opening Date
04/17/2024
Closing Date
4/28/2024 11:59 PM Eastern
+ Description
+ Benefits
+ Questions
Description
The City of Norfolk's Department of Libraries is currently seeking a part-time Library Assistant II for its Park Place Branch. This position assists with the daily operations of the library. Performs administrative duties including typing, filing, ordering supplies, and assisting with events. Provides customer service to patrons by providing information, promoting general usage of facilities, and operating all library equipment.
Departmental Hiring Salary Range: $19.03 Hourly
Essential Functions
Essential functions include but are not limited to:
+ Provides front-line customer service at the public service desk, assisting patrons with library inquiries concerning library and community services and directing patrons to a supervisor when needed.
+ Understands verbal and written instructions and can communicate information and directions to patrons effectively via phone or person.
+ Assists patrons with computers, NPL's catalog, NPL's webpage resources, copy machines, and scanning devices.
+ Provides resource retrieval and assistance for patrons and recommends materials based on patron needs.
+ Assists with programs and events in the library and may be called upon for outreach efforts.
+ Provides customer service by assisting with computers and equipment, searching databases for information and resources, and recommending reading material.
+ Performs circulation duties of checking materials in and out, reserving materials requests, registering new patrons, coordinating interlibrary loans, collecting fines or fees, and responding to correspondence.
+ Performs administrative duties by preparing statistical reports, ordering supplies, opening mail, and distributing library materials.
+ Assists with events by setting up displays and researching and preparing information about authors.
+ Performs other assigned duties as required and requested by supervisors.
Education/Experience
Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
One year of experience in library or related customer service work. Demonstrated level of competency regarding computer use is required.
Additional Information & Requirements
+ Valid Driver's license may be required depending on assignment.
Work Hours: 20 hours per week; Evenings and Weekends
+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
+ Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicants school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
+ I understand and will answer the following supplemental questions completely and thoroughly.
02
Are you a current or previous City of Norfolk employee?
+ Yes - I am a current City of Norfolk Employee
+ Yes - I am a previous City of Norfolk Employee
+ No - I am not a previous or current City of Norfolk employee
03
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
04
Please select the highest level of education you have completed.
+ Less than High School Diploma/GED
+ High School Diploma/GED
+ Some College (6 months or more)
+ Vocational/Technical Degree
+ Associate's Degree
+ Bachelor's Degree
+ Master's Degree or higher
05
How many years of library experience, including unpaid and volunteer experience, do you have?
+ No experience
+ Less than 1 year
+ 1-3 years
+ 3-5 years
+ More than 5 years
06
How many years of customer service experience, including unpaid and volunteer experience, do you have?
+ No experience
+ Less than 1 year
+ 1-3 years
+ 3-5 years
+ More than 5 years
07
This position requires a proficient level of computer skills. Please select the response that best describes your computer skill level, including using Microsoft Office (Word, Excel, and PowerPoint).
+ I do not have any experience with using Microsoft Office.
+ I have beginner-level experience using computers randomly and require further training.
+ I have a proficient level of experience using computers regularly and can assist others with using a computer.
+ I have advanced experience using computers daily and can train others on new software.
08
This position requires the ability to work nights and weekends. Are you able and willing to accept this scheduling requirement?
+ Yes
+ No
09
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
+ I am not a Veteran
+ I am a Veteran
+ I am a Disabled Veteran
Required Question
Agency
City of Norfolk
Apply
Please verify your email address Verify Email