Customer Service Representative - Evansville - Evansville Ford LLC

    Evansville Ford LLC
    Evansville Ford LLC Evansville

    1 day ago

    $65,000 - $125,000 (USD) per year *
    Description

    Bdc-Sales And Service Representative

    As a BDC-Sales and service representative at Evansville Ford, you will play a vital role in driving customer engagement and supporting the sales team by managing and responding to inbound and outbound communications. You will serve as a key point of contact for prospective and existing customers, ensuring exceptional service and timely follow-up to help grow our dealership's customer base and enhance overall satisfaction.

    Responsibilities

    • Respond promptly to inbound customer inquiries via phone, email, and online platforms.
    • Conduct outbound calls to prospective customers to schedule appointments and follow up on leads.
    • Maintain accurate and up-to-date records in the dealership management system.
    • Collaborate with sales and service teams to ensure seamless customer experiences.
    • Assist in promoting dealership specials and events to increase customer engagement.

    Requirements

    • Strong communication and interpersonal skills.
    • Ability to multitask and manage time effectively.
    • Previous experience in a customer service or sales support role preferred.
    • Proficiency with computer systems and CRM software.
    • Reliable and self-motivated with a positive attitude.

    Benefits

    • Competitive salary ranging from $30,000.00 to $50,000.00.
    • Opportunities for professional growth and development.
    • Supportive team environment.
    • Employee discounts and special offers.

    About the Company

    Evansville Ford is a trusted automotive dealership located in Evansville, WI, committed to providing outstanding vehicle sales and service experiences. We pride ourselves on our customer-first approach and our knowledgeable, friendly team dedicated to meeting the needs of our community.

    * This salary range is an estimation made by beBee
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