Night Auditor - Deerfield Beach, United States - Wyndham Deerfield Beach Resort

Wyndham Deerfield Beach Resort Deerfield Beach, United States

3 weeks ago

Description

If you are looking for a position that requires a combination of customer service and accounting knowledge, then the Night Auditor role at The Wyndham Deerfield Beach Resort may be the perfect fit for you As a Night Auditor, you will be responsible for ensuring that guests have a smooth check-in and check-out experience, as well as providing financial reports and maintaining accuracy in the hotel's financial records.

You will also be responsible for verifying daily income and expenses, and resolving any discrepancies that arise. In addition, you will be providing excellent customer service to ensure that guests have a pleasant stay.

This is a great opportunity to gain experience in the hospitality industry while also developing your accounting and customer service skills.

Requirements

Job Responsibilities

Welcome guests to the hotel and check them in and out
Make sure guest records are accurate and up to date
Balance accounts and keep track of all charges and payments
Process payments for guests and enter data into the system
Monitor and maintain the security of the hotel premises
Respond to all guest inquiries and complaints in a professional manner
Perform nightly audit of the hotel accounts
Reconcile the daily room rates and occupancy
Generate financial reports for the hotel
Maintain the cleanliness of the front desk area
Assist other staff members with tasks as needed
Follow all safety and security procedures

Job Requirements

Ability to work night shifts and holidays
Excellent communication and customer service skills
Knowledge of accounting principles and software
Ability to maintain organized records
Problem-solving and decision-making skills
Knowledge of hotel operations
Ability to work independently
Ability to manage multiple tasks
Strong organizational skills
Ability to handle high-pressure situations
Knowledge of safety and security procedures
Ability to work in a fast-paced environment
Computer literacy, including proficiency in MS Office and hotel management software

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