- In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing the screening process.
- May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
- Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors' questions are answered timely, accurately and professionally.
- Answers the telephone and assists in providing appropriate information to the caller.
- Maintains alertness and awareness to any reaction a donor may have during or after the pheresis process and notifies appropriate staff.
- Maximizes donor flow by allocating staff and resources to appropriate center area or task.
- Conducts daily calibration of equipment according to SOP and Plasma Operating Procedures (POP). Resolves calibration issues. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
- Provides guidance and technical training on processes and procedures to reception staff and other staff as required.
- Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management staff.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs.
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform other job-related duties as assigned.
- High school diploma or equivalent required
- Minimum of 18 months experience in a clerical or customer service related position, preferably in health care of plasma collection environment or equivalent combination of education and experience
- Must be able to perform basic math calculations
- Ability to make decisions, which have moderate impact on immediate work unit.
- Understands, remembers and communicates routine, factual information
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally perform tasks while standing and walking up to 100% of time
- Reach, bend, kneel and have high level of manual dexterity
- Occasionally be required to lift and carry up to 25 pounds
- Fast paced environment with frequent interruptions
- Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
- Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
- Required to work overtime and extended hours to support center operational needs
-
Group Leader
3 days ago
CSL Plasma Webster, United States**Job Description Summary** · Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma phere ...
-
Transportation Group Leader
2 weeks ago
Harrison Consulting Solutions Houston, United StatesMidwest multi-disciplined engineering firm is looking to add a Transportation Group Leader to their team in Houston · Responsibilities:Complete/participate in civil engineering project design as needed · Lead/mentor/train engineering design staff · Frequent contact with clients i ...
-
Texas Transportation Group Leader
1 week ago
Baxter and Woodman Inc Houston, United States**POSITION**: Texas Transportation Group Leader · **SALARY**:$160,000 - $180,000 · **POSITION LOCATION**: Houston, Katy, or Cedar Park, TX · **Summary**: Experienced professionals and recent graduates alike encounter more than just a job at Baxter & Woodman - they discover a last ...
-
Power Utility Infrastructure Group Leader
2 weeks ago
SmithGroup, Inc. Houston, United StatesSmithGroup is an award-winning, integrated design firm that blends research, data and technology with innovation and a creative spirit to deliver resilient, inclusive spaces that solve our clients' greatest challenges. Our teams create exceptional design solutions for healthcare, ...
-
Extended Learning Group Leader 2024
3 days ago
Fort Bend Independent School District Sugar Land, United States· **Job Overview** · The Extended Learning Group Leader, under the direction of the Campus Leader, will provide a safe environment for school age students before and after school.The incumbent will also supervise students and engage them in developmentally appropriate activities ...
-
MD Anderson Cancer Center Houston, United StatesKEY FUNCTIONS · - Lead drug discovery biology teams in support of TDD's drug discovery and development programs. · - Implement comprehensive oncology target discovery and validation platforms to enable systematic investigation into mechanisms of tumorigenesis and identify/evaluat ...
-
Group Leader
1 week ago
Ardurra Houston, United StatesAre you looking for the opportunity to join a growing organization in a leadership role for an organization that values our people and has exciting clients? Ardurra seeks a · Group Leader · / · Senior Project Manager · to join our team in · Houston, TX . We are looking for s ...
-
Group Leader
4 weeks ago
CSL Plasma Houston, United States**Group Leader - Customer Service (Bilingual)**United States of America R CSL Plasma **Job Description****Job Description Summary** Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include regist ...
-
Group Leader
3 weeks ago
CSL Plasma Houston, United StatesResponsibilities: · - Under limited supervision, responsible for training the reception staff and facilitating efficient donor flow through the center · - Following standard operating procedures (SOPs), assists qualified donors complete the screening process · - Educates new dono ...
-
Group Leader
1 week ago
CSL Behring LTD Houston, United StatesJob Description Summary · Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis o ...
-
Group Leader
1 week ago
Ardurra Houston, United States Full timeAre you looking for the opportunity to join a growing organization in a leadership role for an organization that values our people and has exciting clients? Ardurra seeks a Group Leader- Infrastructure to join our team in Houston, TX . We are looking for self-starters who want ...
-
Group Leader
1 week ago
CSL Plasma Houston, United States**Job Description Summary** · Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheres ...
-
Group Leader
1 day ago
CSL Plasma Houston, United StatesResponsibilities: · Under limited supervision, responsible for training the reception staff and facilitating efficient donor flow through the center · Following standard operating procedures (SOPs), assists qualified donors complete the screening process · Educates new donors ...
-
Group Leader
3 weeks ago
CSL Plasma Houston, United States**Job Description** · 1 In compliance with Standard Operating Procedures, (SOPs), performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. · 2 In compliance with SOPs and Food & Drug Administration (FDA ...
-
Marine Dock Operator
2 weeks ago
PSC Group League City, United StatesMarine Dock Operator · League City, TX · PSC Group is seeking a Dock Operator to join our team This position is ideal for someone who enjoys working independently and outdoors around the waterways. The Dock Operator serves as the person-in-charge of the dock and assists the Tanke ...
-
Swim Coach/instructor
2 weeks ago
YMCA of Greater Houston Area League City, United States**Position Summary**: · Provides leadership, instruction and motivation for participants in a competitive swim environment. Creates a safe and positive atmosphere promoting member safety and engagement, youth development and healthy living in accordance with YMCA standards, polic ...
-
Hybrid Board Certified Behavior Analyst
1 week ago
Butterfly Effects League City, United States**BOARD CERTIFIED BEHAVIOR ANALYST (BCBA)** · Multiple Positions & Locations Available · This is not just another place to work, Butterfly Effects is **_led by BCBAs _**with Dr. Steve Woolf, PhD., BCBA-D, as our President and Molly McGinnis, M.Ed., BCBA, as our Vice President of ...
-
Trade Control Manager
1 week ago
INEOS Olefins & Polymers USA League City, United StatesCompany: · INEOS Olefins & Polymers USA · Interested in joining a winning team? A team whose employees are empowered to make a difference? · Office range: ,701 · Organizational context and job purpose · INEOS Olefins and Polymers USA is one of the largest integrated producers of ...
-
Dog Daycare Pet Play Coordinator
2 weeks ago
PetSuites League City, United States**Equal Employment Opportunity**: · NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, ...
-
Kennel Attendant
2 weeks ago
PetSuites League City, United States**A Day In The Life**: · As an Animal Caretaker, you are part of a larger team who is focused on the daily pet care of our guests. You'll report to work over a variety of shifts to handle everything from walking dogs, giving them a potty break, feeding and administering medicines ...
Group Leader - Webster, United States - CSL Plasma
Description
Job Description Summary
Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis operation.
Job Description
assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature.
Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels.Education
Experience
Working Conditions
(physical & mental requirements)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.
Our Benefits
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.
About CSL Plasma
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ) .
We want CSL to reflect the world around us
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion ) at CSL.
Do work that matters at CSL Plasma
R-220200
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law.
CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
