HVAC Technical Services Representative, III - Roanoke

Only for registered members Roanoke, United States

1 month ago

Default job background
Full time
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Job summary

The Technical Service Representative III will be responsible for providing specialized, senior technical service support for customers, staff, and external users of Samsung HVAC / Samsung products.

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Responsibilities

  • Respond to escalated Technical Support Service calls (emergency, On-Site, via phone or online).
  • Update and maintain internal customer support database for issue tracking.
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Qualifications

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  • Bachelor's degree or equivalent with certificate in HVAC or equivalent combination of education and experience required.
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  • 7-10 years specialized training and knowledge in HVAC industry.
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