HVAC Technical Services Representative, III - Roanoke
1 month ago

Job summary
The Technical Service Representative III will be responsible for providing specialized, senior technical service support for customers, staff, and external users of Samsung HVAC / Samsung products.
+Responsibilities
- Respond to escalated Technical Support Service calls (emergency, On-Site, via phone or online).
- Update and maintain internal customer support database for issue tracking.
Qualifications
-- -
- Bachelor's degree or equivalent with certificate in HVAC or equivalent combination of education and experience required. -
- 7-10 years specialized training and knowledge in HVAC industry. -
Job description
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